Credit Controller
3 days ago
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We currently have an opportunity for a Credit Controller to join our Finance team. Hybrid working will apply.
The purpose of this role is to support the Credit Control team in providing a professional credit control service to the business whilst providing accurate, timely and relevant information, the main responsibilities of the role include, but are not limited to:
- To support the Credit Control Manager in providing a professional credit control service to the business whilst providing accurate, timely and relevant information.
- Responsible for ensuring that customers adhere to the agreed payment terms
- Responsible for implementing company policy on credit control
- Managing the cash on delivery process ensuring all payments received on time.
- Support the Credit Control Assistant to ensure all payments are allocated within a timely manner.
- Creating direct debit files and submission to bank - circulating remittance advice notes to customers.
- Preparing Monthly Statements.
- Employing collection techniques as appropriate, including letters, phone calls and stop lists.
- Maintain good communication with sales team, keeping them informed and enlisting their help when appropriate
- Dealing with customer queries and the supply of PODs and copy invoices as requested
- Scan delivery notes to facilitate electronic retrieval of PODs
- Debtors policy procedures to be followed on all overdue balances
- Ensure that accounts with unpaid cheque or direct debits are put on credit stop until issues are resolved to our satisfaction
- Liaising with customers
- Update daily reports and ensure distribution to correct parties
- Manage the procedure of opening new customer credit accounts. Ensure that all business units are following the rules of the debtor’s policy in relation to this area.
- All documentation to be completed and recorded in full
- credit check to be made on all new customers - Obtain credit reports on customers as required
- Following procedures re HM Customs and Excise re vat exempt accounts
- Maintain Trackers - Bulk Accounts, COD and Card
- Maintain Cash Receipts tracker to ensure it’s in line with AML policy.
- New account letters to Customers
- Recording and Filing of same
- Assist in all areas of MNI credit control specifically Retail Partners and Drinks Inc.
- Any other reasonable duties as requested by Management
**Suitable applicants will possess all or most of the following**:
- 2 years + experience as a Credit Controller
- Strong administration and planning & time management skills
- Be a forward thinker with the ability to work on their own initiative.
- They should have excellent communication skills and be customer focused.
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