Jewellery Sales Assistant

4 months ago


Kingston upon Hull, United Kingdom Gladstones Jewellers Full time

We are currently looking to recruit a Jewellery Sales Consultant for our family run jewellers based in Hull.

Working with some of today's most recognised fashion brands plus our own jewellery designs, we are looking for a member of staff with retail experience along with excellent customer service, communication, organisation and interpersonal skills.

This is a customer facing role so; a smart appearance and positive attitude along with a pleasant telephone manner are required.

Previous Jewellery experience is preferable but not essential as full product and service training will be given.

Working Schedule: Full Time - Five days a week including Saturdays, with day off through the week.

**Responsibilities**:

- Assist the sales team with administrative tasks and support their daily operations
- Manage and organise sales documents, contracts, and customer information
- Answer phone calls and respond to customer inquiries in a professional and friendly manner
- Provide excellent customer service and ensure customer satisfaction
- Up-sell products or services to customers when appropriate
- Maintain a clean and organised work area

**Requirements**:

- Strong time management and organisational skills to prioritise tasks effectively
- Excellent phone etiquette and communication skills in English
- Basic math skills for processing payments and calculating discounts or commissions
- Ability to work well in a team environment and collaborate with colleagues
- Attention to detail to ensure accuracy in sales documents and customer information

Note: Previous experience in sales or customer service is preferred but not required. Training will be provided to develop the necessary skills for the role.

**Job Types**: Full-time, Temporary contract

**Salary**: £8.60-£11.44 per hour

**Benefits**:

- Company pension
- Employee discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales or Customer Service: 1 year (preferred)

Work Location: In person



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