Product Governance Head

8 months ago

London, United Kingdom HSBC Full time

-Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Investments & Wealth Solutions (IWS) in GPB&W has been established to deliver an enhanced range of market leading in-house and third-party investment services and products as well as wealth lending solutions to all client segments across the WPB Wealth Continuum.

The Global Product Governance team in IWS carries out management and oversight of the Global Product Governance Procedures including committee across GPB&W products, investment services and credit solutions. The purpose of this role is to lead product governance globally to support all products and services (advisory, discretionary and execution only; banking, credit and insurance) offered by IWS.

In this role you will:

- Lead the management of the IWS Global Product Governance, ensuring it remains in line with Group and as a feeder into local regulatory requirements.
- Ongoing management of the IWS Global Product Committee (GPC) which oversees both Private Banking and Wealth business products and services for the Global Head of IWS.
- Work in partnership with all Product Management teams to ensure that the local/regional Product Oversight Committees are structured and conducted in accordance with the defined global product governance procedure.
- Own IWS Global Product Governance templates used by global and local teams.
- Oversight responsibility for all GPC submissions, GPC secretarial duties, ensuring timely submissions, effective agenda management and global communication process.
- Main GPC contact across the global team and other Group businesses.
- Establish a Continuous Monitoring programme for in scope products, and on an ongoing basis.
- Manage the IWS Product Governance desk procedures and IWS guidance documents ensuring effective communication regarding changes and updates.
- Manage IWS Product Governance procedure and organise training both centrally and locally.
- Oversee management of all GPC MI which will include global tracking of all Post Implementation Reviews (PIR), Ongoing Product Reviews (OPR), Continuous Monitoring data and tracking of PIR and OPR findings ensuring effective local action to close.
- Oversee the management and control of Global and Local Product Inventories.
- Coordinate and resolve actions related to issues raised at the GPC, or any other issues related to products distributed by IWS
Requirements

To be successful in this role you should meet the following requirements:

- Experience of managing Product Governance in an investment related business.
- Have a strong understanding of investment, banking, credit and insurance products and services.
- Prior experience in Private Banking or Wealth Management is preferred.
- Get results through effective management of processes; possess capacity to define problems and find effective solutions; ability to relate to people at all levels both internally and externally.
- Practical experience working alongside global product/business management teams.
- Strict deadline management with project management discipline. Ability to work independently and manage business as usual tasks while also progressing elements of various projects.
- Confident presenter, able to present complex topics to stakeholders at all management levels. Effective and dynamic presentation, interpersonal, negotiation, communication and analytical skills.
- Understanding of GPB&W strategy and the HSBC Group will be beneficial for the role.
- Proven leadership skills in a changing environment.
- Proven experience in successfully managing challenging markets creating best in class processes and activities.
- Knowledge of authoring policies, standards, governance lifecycle process, frameworks, and Target Operating models.

This role is based is dual posted in Hong Kong and London.

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