People & Culture Business Partner

4 months ago

NewarkonTrent, United Kingdom YMCA Robin Hood Group Full time

As a People & Culture Business Partner for the YMCA Robin Hood Group, you will have the unique ability to be impactful in your professional work and for that work to have a positive impact on our community and the people utilising our varied and wide-reaching services. This is a wonderful opportunity to hold a position you are passionate about while at the same time, being part of a bigger organisation making real change to our society.

We support vulnerable adults, young people and children across a wide range of services dotted across the Nottingham, Mansfield and Newark region. We are immensely proud of the work we do and the difference we make to the communities we serve. We believe that everyone should have the opportunity to discover who they are and what they can become,

You will be the dedicated HR resource to 2 of our Service areas, where you will work really closely with those teams to support them in all areas of employee relations and HR matters. This is a true business partner position where your knowledge and expertise will be valued and trusted as you immerse yourself into these departments so you truly understand the dynamics of how the service operates.

You will support employees and managers equally, being an open door for both to share concerns, celebrate successes and work collaboratively to achieve our ambitious organisation goals to grow and expand our services.

This is an incredibly varied role where you will be instrumental in the day to day running of the divisions you support; your commercial awareness, HR expertise and people centric-approach will be utilised every day.

No day will be the same but you can expect your role to include:

- Build strong business relationships with Managers across the organisation
- Support the delivery of HR Processes whilst remaining people centric;
- Acts as a single point of contact for the employees and managers in the business units.
- Act as first point of contact for all employee requests and queries such as new parent and flexible working requests and managing the process through to decision.
- Develop, support and maintain a performance management culture by advising and guiding managers on performance management, redundancy and capability related casework;
- Design succession plans for key talents and key job positions;
- Act as performance management driver and provoke positive changes in people management by supporting and coaching managers, encouraging early intervention;
- Identify gaps, purpose and implement change necessary to mitigate risks;
- Advise managers on disciplinary and grievance issues, including assisting with disciplinary investigations, hearings and Appeals/Tribunals;
- Lead on all employee casework regarding sickness and sickness absences, providing advice and support to line managers in case review meetings and progressing as necessary.
- Be the first point of contact for all people grievances, complaints including harassment and bullying as well as whistleblowing;
- Work with organisation teams to gather information from Employee Engagement Surveys, identifying actions and supporting managers to implement improvements;
- Instigate and support employee Forums to ensure two-way communication;
- Contribute to Intranet posts, articles and information including suggestions schemes, opinion surveys and feedback mechanisms
- Support the Team to develop and implement joiner questionnaires, exit interviews and alumni groups.
- Working with our Talent Acquisition Business Partner and HR Administrator to support with elements of recruitment processes, where appropriate.
- Deputise for other P&C BPs in their absence.

As an organsation, we are structured as a Group made up of 3 main companies, further broken down into Service Areas across 5 main locations. You will have experience of working in a business partnering role either to a business unit/division or in a smaller organisation where you have supported at all levels. You will be supporting the Executive Leadership team as closely as Team Leaders, giving them your expert advice and recommendations. The teams we support are welcoming of this advice and will seek you out for opinion and guidance providing a fantastic starting point for building excellent relationships.

You will ideally be CIPD qualified with a generalist HR practitioner background. Your interpersonal skills will be exceptional and you will be able to build rapport quickly and build trust with Managers and Employees alike. You will have the confidence to challenge and question as well as probe for more information you need to make considered responses and recommendations. We have grown exponentially over the last 3 years and there is still room for new processes and procedures to ensure we are operating in the most efficient and customer focused way.

You will have a commercial outlook and be able to help steer the service areas towards their decision making to achieve our group outcomes. You will really h

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