Universal Services Administrator

3 weeks ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen within the Universal Services department. We are looking for an enthusiastic, committed and passionate individual to join our team. The post-holder will provide administrative support within the Universal Services team, and be the first point of contact within our busy department.

We are delighted to be in a position to advertise for an Administrator within the Sickle Cell Team, part of Evelina Community Services.

You will be key to the smooth running of the Sickle Cell Team, acting as the vital link between the service and service users. You will coordinate
appointment bookings, incoming calls and communication with our clients; liaising with other community teams and wider Trust
services.

The post holder must be IT literate and have the ability to navigate trust IT systems.

The role requires the ability to liaise with a wide range of staff i.e. Clinicians, Nurses, and administrative colleagues, as well as third parties.

The Evelina London Community Services provides a comprehensive range of Universal and Specialist Services to Children and Young Adults in Lambeth and Southwark.

We are guided by our values. Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional

**care every day**:
Our Values
- Put patients first
- Take pride in what we do
- Respect others
- Strive to be the best
- Act with Integrity
- You will be proactive with a “can do” attitude and a commitment to high quality performance; recognising the benefits of innovation and

adaptability in a changing NHS environment.
- You will be in possession of good written and verbal communication, inter-personal and administration skills with the ability to work flexibly within

a fast-paced, challenging environment.
- You are able to demonstrate working to deadlines and maintain a professional courteous service in a sometimes pressured environment.
- You are able to work both independently and as part of a team.
- You are able to demonstrate the ability to multi-task, be highly organised, adaptable, motivated, reliable, willing and able take personal

responsibility.

Main Responsibilities
- Act as the first point of call for a wide range of staff i.e. Clinicians, Nurses, and administrative colleagues, as well as third parties.
- Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.
- Provide advice and support to new or less experienced employees on own administrative duties.
- Maintain departmental databases in a timely and accurate manner.
- Assist with the distribution of data within the team as required.
- Undertake any other reasonable duties necessary to ensure the smooth running of the service.

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