Customer Assistant

2 months ago


Newcastle upon Tyne, United Kingdom M&S Full time

**All the details**

Customer Assistant - In-Store Bakery - Through the Night - Newcastle

Temporary Position - 22.5 hours - 10th December 2023 - 6th February 2024

Work Pattern

Thursday 22:00-06:00
Friday 22:00-06:00
Saturday 22:00-06:00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.


  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    As a Customer Assistant, you will play a vital role in providing exceptional customer service. Your ability to communicate effectively will be key in assisting customers with their inquiries and requests. Your friendly demeanor and ability to upsell products will contribute to the overall success of the team.We are currently seeking a motivated and...

  • Customer Assistant

    2 days ago


    Newcastle upon Tyne, United Kingdom CPG GROUP Full time

    We are seeking a friendly and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. **Duties**: - Greet customers in a warm and welcoming manner - Assist customers with their purchases and...

  • Customer Assistant

    4 weeks ago


    Newcastle upon Tyne, United Kingdom CHANNEL ALT LTD Full time

    We are currently seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a key role in providing excellent customer service and support to our clients. This position requires strong communication skills and the ability to assist customers effectively. **Duties**: - Greet and assist customers in a friendly and professional...

  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a professional and friendly manner - Provide product information and assist with product...

  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom Citi and Sales Partners Group Full time

    As a Customer Assistant at, you will play a key role in ensuring an outstanding customer experience. You will be the face of our company, assisting customers with their inquiries, providing product information, and facilitating sales transactions. Your friendly demeanor, excellent communication skills, and dedication to customer satisfaction will contribute...

  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom ENVISION AGENCY LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. **Skills**: - Answer customer inquiries in person - Assist customers with product selection and provide recommendations - Collaborate with team members to ensure customer...

  • Customer Assistant

    6 days ago


    Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Assistant, you will play a key role in delivering outstanding service to our customers. You will assist customers with inquiries, provide product information, and offer support to ensure a seamless experience. **Duties**: - Provide excellent customer service by addressing customer inquiries and resolving any issues or complaints - Promote and...

  • Customer Assistant

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    **About us** We are professional, agile and our goal is to bring transparency back into results when it comes to our client's marketing success. Our work environment includes: - Modern office setting - Wellness programs - Growth opportunities - Lively atmosphere **Customer Assistant** **Glass Promotions** is looking for a customer-oriented,...

  • Customer Assistant

    1 week ago


    Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Assistant, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing product/service information. **Duties**: - Assist customers in a friendly and professional manner - Utilise upselling...

  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Provide exceptional customer service by assisting customers with their inquiries, concerns, and requests -...

  • Customer Assistant

    3 weeks ago


    Newcastle upon Tyne, United Kingdom ENVISAGE AUTOMOTIVE LIMITED Full time

    **About us** ENVISAGE AUTOMOTIVE LIMITED is a small business in Newcastle upon Tyne, NE1 1JW. We are professional, data-driven and customer-centric. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training We are looking for a customer assistant in NewCastle. A customer assistant is responsible for providing...

  • Customer Assistant

    2 weeks ago


    Newcastle upon Tyne, United Kingdom ENVISAGE AUTOMOTIVE LIMITED Full time

    **About us** ENVISAGE AUTOMOTIVE LIMITED is a small business in Newcastle upon Tyne, NE1 1JW. We are professional, data-driven and customer-centric. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training We are looking for a customer assistant in NewCastle. A customer assistant is responsible for providing...

  • Customer Assistant

    1 month ago


    Newcastle upon Tyne, United Kingdom CPG Consultants Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction. This is an exciting opportunity to work in a fast-paced environment and develop valuable skills in customer...

  • Customer Assistant

    2 weeks ago


    Newcastle upon Tyne, United Kingdom ISP Full time

    **About us** ISP is a small business in ADVERTISING_MARKETING in Newcastle upon Tyne, Tyne and Wear. We are professional and agile. Our work environment includes: - Modern office setting - Growth opportunities **Responsibilities**: - Greet customers and provide them with assistance. - Provide customer service and answer customer inquiries. - Assist...

  • Customer Assistant

    1 month ago


    Newcastle upon Tyne, United Kingdom The Eight Group Ltd Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. **Responsibilities**: - Engage with customers in various face to face channels - Assist customers with inquiries, orders, and product information - Provide excellent phone...

  • Customer Assistant

    2 weeks ago


    Newcastle upon Tyne, United Kingdom The Eight Group Ltd Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. **Responsibilities**: - Engage with customers in various face to face channels - Assist customers with inquiries, orders, and product information - Provide excellent phone...

  • Customer Assistant

    7 days ago


    Newcastle upon Tyne, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. **Responsibilities**: - Assist...

  • Customer Assistant

    1 week ago


    Newcastle upon Tyne, United Kingdom Reach MKT Ltd Full time

    £23,000-£26,000 OTE Per annum **Responsibilities**: - Greet customers and provide assistance with their needs. - Answer customer enquiries and resolve customer complaints in a timely manner. - Provide product information to customers. - Maintain a clean and organised territory. - Process customer details accurately. - Assist with stock checks and other...

  • Customer Assistant

    6 days ago


    Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Greet and assist customers in a friendly and professional manner - Provide excellent customer service by...

  • Customer Assistant

    2 months ago


    Newcastle upon Tyne, United Kingdom CONNECTED L GROUP Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Responsibilities**: - Assist customers with their inquiries, providing exceptional customer service in a friendly and...