Group Customer Onboarding Manager
3 weeks ago
Our client, a market leading UK FinTech requires a robust, enthusiastic and charismatic Group Customer Onboarding Manager to join their expanding team.
The company provide specialist invoice finance facilities to businesses who operate in the contract recruitment sector allowing them access to working capital that would be tied up in the outstanding invoices of their contract staff.
Key Responsibilities:
- Manage and direct the onboarding team to proactively guide customers through the onboarding process, with accountability for creating an exceptional customer experience throughout the cycle.
- Hold an expert-level understanding and be able to demonstrate all products and platforms to prospective and existing customers.
- Be creative with problem-solving and collaborate cross-functionally to mitigate risks and always ensure exceptional customer experience.
- Train, lead, and develop team members enabling them to offer their best potential.
You will thrive in taking ownership, as well as demonstrate outstanding customer service skills with a natural flare for building rapport and developing relationships.
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Customer Onboarding Administrator
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Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAbout the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult...
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Customer Onboarding Administrator
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Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAbout the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult...
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Customer Onboarding Administrator
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Cardiff, United Kingdom LexisNexis Risk Solutions Full timeAbout the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult...
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1 week ago
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Customer Success Manager
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Customer Success Manager
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Cardiff, United Kingdom Trident Search Full timeCustomer Success Manager | Service Delivery | Remote working (Must be Wales based) Trident Search have partnered with a Cyber Security company that specialize in managed detection and response. They help organisations to not only detect advanced threats and targeted attacks, but contain them too. The Role They are looking for an experienced Customer...
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Customer Success Manager
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Cardiff, United Kingdom Trident Search Full timeCustomer Success Manager | Service Delivery | Remote working (Must be Wales based) Trident Search have partnered with a Cyber Security company that specialize in managed detection and response. They help organisations to not only detect advanced threats and targeted attacks, but contain them too. The Role They are looking for an experienced Customer...
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Customer Success Manager
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