Night Concierge Support

4 weeks ago

Bath, United Kingdom St Mungo's Full time

**_Do you have a passion for working with people and the ability to empathise with others?_**

We are looking for 2 people to join the team as Night Concierges. Mulberry House and Mews is a semi-independent housing project providing high level support and accommodation for adults recovering from mental health issues. Our service is a psychologically informed environment in which clients and staff build trusting and respectful relationships which aim to empower clients.

The service is situated on the outskirts of Bath, in Weston Village, with easy transport links into Bath and Bristol. The service has allotments, a small orchard and a round house, and we run a range of activities to support recovery. Working as a Night Concierge, you will:

- Provide a first point of contact and safeguarding to clients at night.
- You may be required to work alone at times being responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
- Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.

**About you**

This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.

You don’t need extensive experience; but should have some experience of working or volunteering in a similar environment and an understanding of the issues that affect vulnerable adults with mental health support needs.
- If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports vulnerable adults, we encourage you to apply
- You should have good communication and basic IT skills with the ability to keep records and follow procedures.
- The ability to stay alert and awake during your shift and act with integrity, using your initiative to remain calm to identify the appropriate action to take in various situations.

**How to apply**

**Closing date: 10 am on 13 March 2024**

INDLOW

St Mungo’s is a leading homelessness charity. We work together with local authorities and communities to end homelessness and rebuild lives.

Last year we supported nearly 28,000 people who were homeless, or at risk of homelessness, through 164 services. Our work means that more than 2,700 people have somewhere safe to stay each night.

3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000

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