Front of House/concierge

1 month ago

Bath, United Kingdom Spacecare Ltd Full time

Spacecare are an established provider of professionally delivered estate maintenance services throughout the UK, supplying a comprehensive range of services to both the Public and Private sectors, with a name for dependability and flexibility.

We provide a solution that best suits our clients needs, making us a complete one-stop management solution. We focus on working in collaboration with our stakeholders to provide a socially and environmentally responsible service to enhance and enrich our clients sites.

We embrace technological solutions whilst also driving sustainability through environmental initiatives to provide a best in class service to our clients.

Our operation is underpinned by our communication through our customer support team, no client is too small and no job is too big. We care about our clients, our staff, our sites and our company.

**Job Role**:
We are looking for a bright, multiskilled, and eager individual to join our front of house team. You will be working at a newly refurbished office complex in the centre of Bath 5 days a week Monday to Friday, as part of a two man team offering the best front of house service to lots of local business's.

Monday to Friday 4pm to 7pm
- Ensuring the safety of the building's occupants and visitors.
- Providing the main initial contact for visitors to the building.
- Liaison with Tenants on a day-to-day basis offering an efficient friendly interface.
- Monitor the facilities to meet ALL regulations and guidelines ensuring that the premises are in compliance with all applicable legislations, and report to management if they are not.
- Handle any problems / complaints from the occupants effectively.
- Monitor the performance of all contractors working on site, both Spacecare staff and other specialist / general contractors.
- Maintaining records regarding all mandatory and non-mandatory inspections.
- Operation and control of the building management system (Job logic)
- Oversee Security, Cleaning and Waste Services and all other services within the building.
- Carrying out building inspections and assemble a prioritized reactive maintenance list to be sent to management.
- Assemble regular and ad hoc reports as required by the client from time to time.
- Organise regular tenant activities and events.
- Continually evaluate our offering to tenants and innovate the front of house experience for the tenants in the building.
- Handle and coordinate potential viewings of vacant space.
- Monthly meter reads.
- Compile weekly report to be sent to the client.
- Any other duties deemed to be within your capabilities.

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £12.00 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bath: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: One location

Reference ID: Trim3

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