Administrator for Localities Social Care

1 week ago

Gloucester, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time

**1 x Fixed Term contract/secondment opportunity for up to 8 months**
- Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

Are you looking for an interesting, varied part-time admin role as part of a friendly and supportive team? Then this could be the role for you.

An exciting secondment opportunity has arisen for someone to take up the role of part-time Social Care Administrator for Countywide Mental Health Social Care.

To provide admin support to the Locality Social Care Specialists across Gloucestershire in the remit of promoting and delivering Social Care.

To support the requirements of the service as led by the Social Care Specialist

To provide admin support to Social Care Specialists who will manage and allocate initial referrals for Social Care service.

To project the professional image of the business through demonstrating excellent customer service in all activities

To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

To be responsible for a number of office systems including Integra, annual and sickness leave, HR procedures.

To maintain/update information of the Trust’s patient information system

To maintain confidentiality at all times

To work within the guidelines of the Trust’s policies and procedures.

**If you think you could**:
Provide comprehensive admin support to the Social Care Specialists

Process Peer Group actions on both GHC & the County Council’s client systems

Liaise with Social Workers based in all locality areas

Feel comfortable working across team and agency boundaries

To be responsible for a number of office systems including Integra, annual and sickness leave, HR procedures.

To maintain/update information of the Trust’s patient information system

To maintain confidentiality at all time whilst at the same time maintaining systems, admin processes and procedures then this varied and interesting post may be for you.

**You will need**:
Significant experience of working unsupervised in a busy office environment with rapidly changing priorities

Extensive knowledge of Microsoft Office - and especially Excel.

To be thorough and attentive to detail

To have a willingness to learn new skills

You will work closely with other Social Care Admin staff and Social Care Business Management Support Officer/PA. based at Invista to ensure admin processes following Peer groups are actioned in a timely manner and that any missing information is diarised and chased accordingly.

Flexible working arrangements will be considered, but these will need to be set against operational requirements and limitations.

Previous applicants need not apply.

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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