Billing Administrator

2 weeks ago

Derby, United Kingdom Node4 Full time

An exciting opportunity has arisen for an enthusiastic individual to join the Billing team at Node4. You will be responsible for providing a professional and high-quality customer focused service to our customers, ensuring industry-leading levels of customer satisfaction. We are looking for a great all-round administrator, that has an elevated level of attention to detail and organisation whilst having the ability to deliver an excellent customer service. If you are a motivated, detail-oriented individual with exceptional communication skills, we’d love to hear from you.

**What will you be doing?**
- Validating order forms for completeness.
- Ensuring customers are billed in a prompt and reliable manner.
- Entering billing details on internal systems
- Supporting the provisioning team and wider business with customer queries.
- Validating contract detail.
- Answering billing related queries.

**What will you bring?**

As a Billing Administrator you will be expected to demonstrate certain skills in order to successfully fulfil the role. These include:

- High levels of organisation and attention to detail
- Logical approach
- A process driven personality
- The ability to work pro-actively and as part of a team
- Have excellent time management skills
- Be committed to delivering an excellent customer experience
- Adopt an enthusiastic approach to working life
- Have strong PC skills, particularly MS Excel and being able to use formulas
- SAP knowledge/experience is desirable

**Why join us?**

Recognised as one of the UK’s 100 Best Workplaces by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.

We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.

Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers - and one another.

**Type**:
Permanent - Full Time

**Location**:
Derby

**Job Function**:
Customer Services & Provisioning

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