General Admin Assistant

2 weeks ago


Bolton, United Kingdom Robinson Recruitment Group Full time

**General Admin & Finance Assistant**
- Robinson Recruitment Group are looking for driven and experienced General Administrator Assistant to work for a _ leading fire and security solutions provider. _You will be responsible for liasing with fire and security engineers and completing general finance and admin duties. _

You will have ideally worked in the Fire, Security & Alarms environment or have sound knowledge of scheduling.

**Salary**:
£22- 25,000 pa (DOE)

**Location**:
Bolton

**Hours of work**:
8:30am - 4:30pm (Monday
- Friday)
Full time (Permanent contract)

**Duties and Responsibilities**:

- Schedule works of engineers taking into consideration the location of other jobs booked for the day and the location
- Liaise with customers to suit their needs whilst also considering the business costs involved with processing these works.
- Give full details of the jobs to engineers as to what needs doing and ensure customers are provided with all relevant information for the works to be completed.
- Deal with any queries or issues that arise from the scheduled works.
- Complete calls via the Company System and ensure that the works are invoiced promptly.
- Assisting in quote generation
- Deal with incoming calls from customers, dealing with their query or directing them to the correct department.
- Taking responsibility for processing maintenance visits and costing works completed
- Completion of excel spreadsheets

**About you**:

- Quick learner and ability to work effectively with our maintenance/scheduling tools. Full training will be provided.
- Excellent administration skills and a professional telephone manner.
- Excellent customer service skills.
- Prior knowledge of working in the Fire and Security sector field and working with trades people would be advantageous, though a willingness to learn this is essential.
- The ability to prioritise activities, manage several tasks concurrently and work under pressure.
- Displays initiative dealing effectively with issues.
- Computer literate

**Salary**: £22,000.00-£24,000.00 per year

Application question(s):

- Where are you located?
- Do you require a notice period?
- Do you have previous experience working in the Fire, Alarm and Security field?
- How many years experience do you have in Administration or customer service?
- Do you have a background in Finance/ invoicing/ payroll ? (Not essential)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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