Customer Service Assistant Level 1

3 months ago


Peterborough, United Kingdom Wilko Full time

**Customer Service Assistant Level 1**:

- Hourly Rate
- ** 10.62**
- Location
- ** Orton, Peterborough**
- Contract Type
- ** Temporary**
- Hours / Specific Hours
- ** / Hours will predominantly weekend work across**

**7am-6:30pm Saturday**

**9am-4:30pm Sunday**

**Weekday working may be available as additional hours but must be available for weekends.**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.



  • Peterborough, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant **Location**:Peterborough, PE6 7SZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Peterborough, United Kingdom 1-2 Achieve Full time

    **About us...** At 1-2 Achieve we provide quality 1-1 tutoring for children with a wide range of challenging and or educational needs. We work closely alongside children's homes, schools, parents and local authorities to ensure tailored education plans are put into place for young people who cannot be in mainstream school, with an end goal of eventually...


  • Peterborough, United Kingdom 1-2 Achieve Full time

    **About us...** At 1-2 Achieve we provide quality 1-1 tutoring for children with a wide range of challenging and or educational needs. We work closely alongside children's homes, schools, parents and local authorities to ensure tailored education plans are put into place for young people who cannot be in mainstream school, with an end goal of eventually...


  • Peterborough, United Kingdom 1-2 Achieve Full time

    **About us...** At 1-2 Achieve we provide quality 1-1 tutoring for children with a wide range of challenging and or educational needs. We work closely alongside children's homes, schools, parents and local authorities to ensure tailored education plans are put into place for young people who cannot be in mainstream school, with an end goal of eventually...


  • Peterborough, United Kingdom Langdons Full time

    **Do you strive to deliver exceptional customer service every time?** **Do you have experience of working in a fast paced, customer service office environment?** **If so, our Customer Service Assistant role is the role for you!** Here at** Langdons**,** **we have** **an amazing opportunity for a** Customer Service Assistant **to join the team based in...


  • Peterborough, Peterborough, United Kingdom Group 1 Automotive Full time

    **About Us**Group 1 Automotive is a leading automotive retail group with a strong presence in the UK and the US. We are committed to delivering exceptional customer service and providing fantastic career opportunities for our employees.**Job Summary**We are seeking an enthusiastic and motivated individual to join our team as a Transaction Manager. As a key...

  • Service Advisor

    3 months ago


    Peterborough, United Kingdom Group 1 Automotive Full time

    **Service Advisor** **Overview** Our Citroen Peterborough Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a...

  • Customer Assistant

    3 months ago


    Peterborough, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team.** Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our continued...


  • Peterborough, United Kingdom Mrs Alice Full time

    **About Mrs. Alice**: Mrs. Alice by Alice Naylor-Leyland is redefining how you shop tablescapes, tableware and homeware. The brand launched over Christmas 2019 and has been growing rapidly ever since. Creating monthly seasonal drops, Mrs. Alice is inspiring customers all over the World to dress their homes beautifully. **About the role**: Mrs. Alice is at...


  • Peterborough, United Kingdom DSM Group Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and forward-thinking environment? If so, we have the perfect opportunity for you! EasylifeIT (Part of DSM Group) are a leading Managed Service Provider (MSP) that takes pride in offering cutting-edge solutions to our diverse range of clients. Our mission is to...


  • Peterborough, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/Supervisor, Peterborough Hours per week: 32 Hourly rate: £11.50 - £13.50 If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. Hit the Jackpot on an exciting new career with Admiral! - Would you like to join Admiral, the _**market-leading company**_ _in the...

  • Office Administration

    3 months ago


    Peterborough, United Kingdom Eve Taylor (London) Limited Full time

    We are currently looking to recruit an experienced administration assistant to support our growing team. Duties of the role include: - **Co-ordinating training with our team at external locations**: - **Assisting with the development and roll out of educational resources**: - **Assisting new customers with on-boarding** An excellent telephone manner is...

  • Customer Assistant

    2 weeks ago


    Peterborough, United Kingdom Buzz Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Peterborough Club offering a 16 Hour contract which includes evening and weekend shifts.The Role You’ll PlayAs a Customer...

  • Food Service Assistant

    3 months ago


    Peterborough, United Kingdom The good stuff Full time

    Previous experience in food preparation, catering, retail sales and/or customer service is desirable but not essential-because you will receive full training. What’s more important is being a crew member with a winning attitude. If you’re currently working in a customer service, in retail as a sales assistant, in a restaurant. Engaging with our...

  • Customer Assistant

    2 weeks ago


    Peterborough, United Kingdom Buzz Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Peterborough Club offering a 16 Hour contract which includes evening and weekend shifts.The Role You’ll PlayAs a Customer...

  • Customer Assistant

    1 week ago


    Peterborough, United Kingdom Buzz Group Limited Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Peterborough Club offering a 16 Hour contract which includes evening and weekend shifts.The Role You'll PlayAs a Customer Assistant...

  • Customer Assistant

    2 weeks ago


    Peterborough, United Kingdom BUZZ Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Peterborough Club offering a 16 Hour contract which includes evening and weekend shifts. The Role You'll Play As a Customer Assistant...


  • Peterborough, United Kingdom TC Harrison Ford Full time

    **Service Advisor: Peterborough** You must be able to work alone, as well as within our productive aftersales team to achieve our outstanding levels of customer service. Salary £26 - £29k plus bonus Working hours 45 hours per week, 8am - 6pm Monday to Friday **Day-to-day duties and responsibilities will include**: - Maximising service profitability -...

  • Pharmacy Assistant

    16 hours ago


    Peterborough, Peterborough, United Kingdom Werrington Pharmacy Full time

    Job Description for Pharmacy AssistantWe are seeking a highly skilled and motivated Pharmacy Assistant to join our team at Werrington Pharmacy. As a Pharmacy Assistant, you will play a vital role in providing excellent customer service and supporting our pharmacy team.Key Responsibilities:Customer Service: Deliver exceptional customer service in a fast-paced...

  • Pharmacy Assistant

    19 hours ago


    Peterborough, Peterborough, United Kingdom Werrington Pharmacy Full time

    Job Description for Pharmacy AssistantWe are seeking a highly skilled and motivated Pharmacy Assistant to join our team at Werrington Pharmacy. As a Pharmacy Assistant, you will play a vital role in providing excellent customer service and supporting our pharmacy team.Key Responsibilities:Customer Service: Deliver exceptional customer service in a fast-paced...