Transport Administrator

3 weeks ago

Clay Cross, United Kingdom Menzies Distribution Ltd Full time

At Menzies Distribution we have been delivering across the UK since 1833, we can reach areas that others cannot. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation - We keepmoving forwards.

The main priority of this role will be to provide full support to both with regards to all Transport administration. Due to the nature and pace of this role having previous transport related administration and customer service experience to hit the groundrunning.

**Monday to Friday 10AM - 6PM**

Transport Admin duties:

- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Liaising with the management team ensuring the smooth operation of the admin & transport department.
- Ensure all inbound/outbound paperwork is completed promptly and accurately.
- Monitor and chase documentation in support of the transport operation & produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
- Maintain and expand an excellent proactive relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
- Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
- Maintain data security and integrity in line with business needs.
- Collation of accurate data to create customer invoices
- Maintain a safe working environment that complies with all aspects of the company’s H & S Policy
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous transport & administration experience.
- Good numeric skills - including accuracy.

Our benefits:

- Uniform & PPE provided
- Healthcare Cashplan for all employees and dependants, includingdental, optical, physiotherapy, health screening, 24/7 counselling and more
- Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Discount on mobile phone contracts with EE;
- Training opportunities and development plans
- Driver of The Year Awards
- Flexible working options
- 28 days holiday allowance including Bank Holidays

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