Commissioner Experience Lead

2 weeks ago


London, United Kingdom Girlguiding Full time

**Vacancy Type**

Fixed Term/Full Time

**Fixed term contract end date**

10/12/2025

**Location**

London with hybrid working / and supporting flexible working

**Hours per week**

35

**Salary**

£37,485 + £3,500 Location Allowance (LA) per year (rising to £39,455 + LA after successful completion of probation) and check out our great benefits

**Application Deadline**

Wednesday, April 10, 2024

**Job description**

**Job summary**

Commissioners are Girlguiding volunteers who lead and manage other volunteers to deliver Girlguiding in their local areas. You will be responsible for ensuring the improvement of all aspects of the commissioner experience. You will focus on the support that the volunteer experience department provides to commissioners using existing research on the demands of the role and gathering more insight to fill gaps if necessary. You will work with the lead volunteer for Commissioner Experience to use the insight to develop a stream of continuous improvement work to improve the commissioner experience.

**About Girlguiding**

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.



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