Business Support Officer

4 weeks ago

Southwark, United Kingdom Cleantech People Full time

**What's involved with this role:
**Job Ref: Southwark RQ1223801**

Provide comprehensive administrative, financial and human resource support for team across the Housing Solutions Business Unit. Assist with the development of financial, accounting and administrative systems to deliver value for money and efficiency across the business unit, in particular with its usage of temporary accommodation.

Provide financial support to all teams within Housing Solutions. Support senior management as required, for example supporting the divisional management team to manage their icasework by logging and closing their members enquiries, complaints and general correspondence and ensure they are responded to within the allocated time.

Key Responsibilities:
Provide a comprehensive and efficient administrative service to the Department.
- Utilise the Council’s financial system SAP to create vendors, raise purchase orders, and effect payments in line with financial regulations and the scheme of delegation.Ensure robust processes are in place to counter any risk of fraud or to inform management of any areas of weakness and suggest improvements.Assist with the production of financial reports/budget monitors utilising SAP.
- Set up and maintain information systems and records, both manual and computerised to support business functions, maintaining strict confidentiality on any personal data.
- Research, collate and produce accurate and timely management information to produce regular performance monitoring information as required.
- Develop and produce management reports, including analytical and performance information to support management decision making and to feed into business planning processes and service improvement plans
- Provide specialist administrative support to any team within the division as required. Also to provide administrative support to the Divisional Management Team meetings, and divisional away days as required.
- Manage mailboxes, process financial transactions and liaise with contractors/suppliers.
- Maintain an external focus, liaising with internal and external agencies, customers, consultants, contractors and officers as required. Attend appropriate corporate and departmental working groups or panels, user groups as required. Also responsible for the accurate management of data for circulation across the relevant stakeholders

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Knowledge:

- Detailed knowledge of administration in an office environment.
- Detailed knowledge of ICT equipment, and have a good understanding on the use of various software packages including Microsoft Word, Outlook, Excel and general databases.
- Knowledge and experience of SAP.
- An understanding of the operations of a local authority, its duties and relationships with other organisations and service users.

**Experience**:

- Experience in finance and/ or administration.
- Experience of using a range of IT systems, including spreadsheets and databases.
- Have experience of financial procedures i.e. purchase ordering, petty cash, invoicing etc.
- Experience of handling and allocating correspondence with accuracy and tact.
- Experience of liaison and stakeholder management with external providers.
- Dealing with confidential documents and routine correspondence
- Organising and maintaining filing systems both manual and computerised.

Skills & Abilities:

- Sound communications skills verbally and in writing.
- Ability to deal with confidential information in an appropriate manner.
- The ability to organise, prioritise workloads and work to strict deadline.
- Ability to work in a pressurised environment.
- Ability to work as part of a team.
- Communicate effectively orally and in writing.

ALD

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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