Field Tech Team Lead
6 months ago
**Field Tech Team Lead
- UK**
**FM:Systems, now a part of Johnson Controls (JCI), provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace.**
**Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience - our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.**
**In this role, you will have the opportunity to**:
- ** Capable of leading the team with installs and sensor testing in client’s buildings across the country.**:
- ** Prepare hardware ready for installation.**:
- ** Fully test the system before leaving a customer site.**:
- ** Create surveys with meta data to a high standard.**:
- ** Create floor plans in AutoCAD to a high standard.**:
- ** Lead technical calls with clients around connectivity and sensor technology.**:
- ** Lead internal calls, discussing all aspects of installation and planning.**:
- ** Work with Project Managers around installation plans.**:
- ** Work with management to improve processes and best practice.**:
- ** Complete hardware training sessions with clients.**:
- ** Training Junior Field Techs, making sure they follow best practice for all aspects of installation, survey and floor plan creation.**:
- ** Complete 360 reviews, monthly check ins with Junior Field Techs.**:
- ** Ensure training certificates are up to date for their direct reports.**
- ** Valid Driver's License.**:
- ** Passion for technology.**:
- ** Positive attitude.**:
- ** Strong time management and organization skills.**:
- ** Excellent attention to detail.**:
- ** Physical capability to install hardware
- bending and crawling under desks for prolonged periods of time.**
**The Package**
- ** 25 days holiday and English public holidays.**:
- ** Company card for expenses**:
- ** Company pool vehicle for business trips.**:
- **Company Pensions.**:
- **Healthcare.**
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