Complaints Handler
3 weeks ago
**Complaints Handler - Office working**
Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.
**Employment Type**: Full-time temporary to permanent position.
**Working Hours**: Monday to Friday 11am - 8pm
**Pay**: £10.42ph
**Responsibilities of a Complaints Administrator**
- Communicating with customers and clients via live chat platforms.
- Build rapport with customers in a consultative manner
- Support customers with complaints
- See complaint through to resolution
- Listen to the customer's needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
**The key skills / experience that we are looking for are**:
- Excellent customer service skills
- Great team player
- 6 months Contact Centre background [not essential]
- Complaint Resolution Experience (Desirable)
- Warehouse Admin Experience (Desirable)
- Strong communication skills
If this sounds like something you would be interested in, then please click APPLY NOW
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