3rd Line Support Engineer

4 weeks ago


Milton Keynes, United Kingdom Concept Resourcing Full time

**Job: 3rd Line Support Engineer**

**Location: Milton Keynes, Buckinghamshire**

***

**Salary: £35,000.00-£50,000.00 per year dependent on experience**

**Responsibilities**

In addition to the requirements described above there are some very specific responsibilities that come with the role:

- Be a point of escalation for technical support tickets
- Provide 3rd line technical support to both other resolving technical teams and to our clients.
- Create documentation for our knowledgebase system
- Oversee major incidents.
- Root cause analysis
- Problem investigations

**Skills Required**:

- Previous 3rd line experience
- Strong knowledge of both Office 365 and Azure
- Strong knowledge of Remote Desktop Servers
- Strong Knowledge of Windows Server
- Knowledge of Modern Desktop
- Knowledge of Networking (inclusive of Firewalls, Switches, AP's etc)
- Knowledge of Hyper V/VMware
- Previous experience working for a managed service provider is highly beneficial


  • Field Engineer

    2 days ago


    Milton Keynes, Buckinghamshire, United Kingdom Crimson Limited Full time

    Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - GBP35,000 + GBP2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real...


  • Milton Keynes, United Kingdom ITECCO Full time

    **Position**: IT Support Engineer **Location**: Milton Keynes **Salary**: £22K - £28K My client is a leading construction company that is currently going through a large period of growth, they are looking for an IT Support Engineer to join their well accomplished IT Team. On a daily basis, you will be the 1st point of contact remotely oronsite providing...


  • Milton Keynes, United Kingdom Inreach group Full time

    **J**ob Title: 1st Line IT Support Engineer Job Overview: As a 1st Line IT Support Engineer, you will be the first point of contact for all IT-related queries and issues. You will provide technical support to users, ensuring that all hardware and software is functioning efficiently. Your role is crucial in maintaining the IT infrastructure and providing a...


  • Milton Keynes, Buckinghamshire, United Kingdom ⁓慓 Full time

    S-SA Digital give you total reliability to help scale your career in the cloud. IT Permanent IT We have a fantastic opportunity for a 1st/2nd line Support Engineer to join a leading IT Support company (MSP) in Milton Keynes to provide technical support to their Nationwide Customer base. The ideal candidate will have a passion for Microsoft...


  • Milton Keynes, Buckinghamshire, United Kingdom STAFFORD-SHARP ASSOCIATES LTD Full time

    IT Field Engineer (MSP) Field Based Role 5k car allowance Skills - MS Windows, Windows Servers, Exchange, Active Directory, Office365, Azure, Citrix, VMWare, Cisco, Support, 2nd line Support, 3rd Line Support, Microsoft, MCP, MCSE, MCITP, Field Engineer, Remote Working, customer facing. Join us as an IT Field Engineer, unleashing your robust 2nd line support...


  • Milton Keynes, Buckinghamshire, United Kingdom Crimson Full time

    2nd Line Support Engineer – Milton Keynes - Onsite 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics,...


  • Milton Keynes, United Kingdom Inreach group Full time

    Job Title: 2nd Line Support Engineer **Duties**: - Provide technical support and troubleshooting for computer hardware, software, and network-related issues. - Respond to support tickets and resolve issues in a timely manner. - Install, configure, and maintain computer systems, networks, and peripherals. - Collaborate with other IT team members to ensure...


  • Milton Keynes, United Kingdom Crimson Full time

    2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real...


  • Milton Keynes, United Kingdom Crimson Full time

    2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real...


  • Milton Keynes, United Kingdom Sanderson Recruitment Plc Full time

    IT Support, Service Desk, Application Support, fully remote IT Support / Application support specialist required for a leading organisation based in the Southeast - service can be provided on a fully remote basis. The successful applicant will come from a generalist IT support background e.g., Service Desk, Application Support, 2nd/3rd line, Desktop, and...


  • Milton Keynes, Buckinghamshire, United Kingdom Crimson Full time

    2nd Line Support Engineer – Milton Keynes - Onsite 5 Days per week onsite - £40,0002nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal,...


  • Milton Keynes, United Kingdom Pytec IT Recruitment Full time

    Well established business based in Milton Keynes are looking for an experienced 3rd line Infrastructure Engineer to join their IT department. Within this dynamic role you will provide expert-level support for IT infrastructure, including network design, cloud service management (Microsoft 365 and Azure), server and storage administration (VMWare, Windows...


  • Milton Keynes, Buckinghamshire, United Kingdom Fuel Recruitment Limited Full time

    We are currently looking for a number of experienced 2nd line engineers for an MSP client of ours based in Milton Keynes. Working within their technical services team you will be responding to a variety of incidents and service requests across Storage, Networks, Virtualisation, Back up, DR and Microsoft tech stack. This is a 24/7 service they provide to...


  • Milton Keynes, United Kingdom Experis LTD Full time

    **PRIMARY PURPOSE OF THE JOB**Desktop Support is a key IT function and delivers the leading practice, customer-focused approach defined by VWFS' IT Services Strategy to all in VWFS UK, with associated high levels of service and satisfaction. They are also responsible for all audio and visual equipment in meeting rooms and ensuring that these are regularly...

  • Field Engineer

    6 days ago


    Milton Keynes, Buckinghamshire, United Kingdom STAFFORD-SHARP ASSOCIATES LTD Full time

    IT Field Engineer (MSP) Location: Milton Keynes Field Based Role Base salary: 37k plus 4.5k car allowance Skills: MS Windows Windows Servers Exchange Active Directory Office365 Azure Citrix VMWare Cisco Support 2nd line Support 3rd Line Support Microsoft MCP MCSE MCITP Field Engineer Remote Working Customer facing Elevate your career!...


  • Milton Keynes, Buckinghamshire, United Kingdom Crimson Limited Full time

    Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - GBP35,000 + GBP2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real...


  • Milton Keynes, Buckinghamshire, United Kingdom Pearson Carter Full time

    Remote D365 CE CRM Managed Services Consultant £65k Pearson Carter are currently Working alongside a Milton Keynes based Microsoft Gold Partner. They are experiencing exponential growth and are looking for a Microsoft D365 CE Consultant to join their Managed Services division. Supporting existing clients and dealing with any small change projects. Giving...


  • Milton Keynes, United Kingdom Proactive Technical Recruitment Full time

    **Production Line Operative** £12.97 per hour Milton Keynes **Production line operative **required for manufacturing client based in Milton Keynes. They have an exciting opportunity for a **Production line operative **to join their team. This position is well-suited to a person who have some previous experience working within a manufacturing/engineering...


  • Milton Keynes, United Kingdom Quality Personnel Services Limited Full time

    R&D Support Technician (permanent opportunity) - 25 days holiday plus bank holidays! Monday to Thursday 8am-5pm, Finish at 4pm on a Friday This is an entry-level position, providing support in the daily activities of the Research & Development team. **Essential**: - Minimum level 3 qualification in Electrical or Electronics Engineering - 3 years’ work...


  • Milton Keynes, United Kingdom 1st Choice Rec Full time

    **Desktop Support Analyst (Hybrid working)** - Salary:DOE - Monday to Friday - Hybrid Working (3 days WFH / 2 days in the office) - 9am-5pm - 37.5 hours per week Our client is seeking a Desktop Support Analyst to join their Milton Keynes based Marketing team. As a Desktop Support Analyst in our IT team, you will be playing an important role by supporting...