Receptionist

2 months ago


Bridge of Don, United Kingdom Simpson Booth Ltd Full time

**Position: Receptionist (Permanent) - This role would suit a recent school leaver.**

**Location: Bridge of Don, Aberdeen (5 days a week in Bridge of Don office)**

**Hours: Monday to Friday 8:30am - 4:30pm (37.5 hours a week)**

**Position Overview**:
Our Client is a rapidly growing global partner of choice in integrity, repair and inspection services to the offshore, renewables, telecoms and nuclear industries globally. They are seeking a professional and reliable Temporary Receptionist to join their team. You will be the first point of contact for the organisation, providing exceptional customer service and administrative support. This is a dynamic role that requires excellent communication skills, a friendly demeanour, and the ability to handle a variety of tasks efficiently.

**Role and responsibilities will include, but may not be limited to the following**:

- Greet and welcome visitors, clients and employees in a warm and courteous manner.
- Answer incoming calls promptly and direct them to the appropriate person or department.
- Provide accurate information about the organisation and its services to callers and visitors.
- Maintain a neat and organised reception area, ensuring it reflects a professional image.
- Manage the flow of visitors and inform the relevant staff members of their arrival.
- Receive and distribute incoming mail, packages, and deliveries.
- Coordinate and schedule meetings, appointments, and conference rooms as required.
- Assist with basic administrative tasks such as data entry, filing, and photocopying.
- Update and maintain office records, including contact lists and visitor logs.
- Handle inquiries and resolve or escalate issues as necessary to ensure customer satisfaction.
- Collaborate with team members to ensure a smooth and efficient operation of the reception area.
- Adhere to company policies, procedures, and security protocols.

**Knowledge, experience and attributes required**:

- Education Diploma or equivalent qualification.
- Previous experience in a receptionist or front of house role is essential
- Excellent verbal and written communication skills.
- Professional and pleasant demeanour with exceptional customer service skills.
- Strong organisational and multitasking abilities.
- Proficiency in using basic office equipment, such as telephones and photocopiers.
- Ability to handle confidential information with discretion.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Strong attention to detail and accuracy.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bridge of Don, Aberdeen City: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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