Shift Supervisor

2 weeks ago

Sunderland, United Kingdom Miller & Carter Sunderland Full time

As a Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered to every guest. Shift Supervisor Role includes Host - greeting and seating our guests using our service cycle. EXPO- ensuring our guests meals leave the kitchen as ordered to spec and to our standards. Dealing with guests feedback ensuring that every guest feels welcome and leaves happy and a raving fan.

We are a very busy restaurant that serves over 2000 meals a week and are looking for someone with experience in a fast pace restaurant.

We offer training and progression

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged, and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

JOB DESCRIPTION
- SHIFT SUPERVISOR DUTIES & RESPONSIBILITIES CONTINUED Complete new team member job role training using STAR and complete training reviews. Ensure the team complete all appropriate company documentation, due diligence and key tasks every shift. Complete cellar management duties including care of cask ales and line cleaning. Maintain accurate stock control, including ordering, delivery checks and line checks. Keep wastage to a minimum by ensuring the team follow brand standards. Ensure wastage is recorded correctly. Deal with deliveries and report any loss or damages to the General Manager. Responsible for accurate cash management and cash / business security. Complete business opening and closing routines. Complete business admin as required by the manager.

COMPETENCIES & BEHAVIOURS

Guest Obsessed Acts with the guest in mind and goes the extra mile. Win With Our People A supportive, hard working and positive individual with a ‘one team’ attitude and outlook. Drive for Results Driven to exceed business targets for self and team balancing the need for results and quality standards.

Communicating with Clarity Communicates clearly and articulately and adapts communication style to suit their audience.

Handling Pressure & Problems Operates well under pressure, using initiative and remaining positive when confronted with problems

**WHAT’S IN IT FOR ME?**
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.
- Hastee Pay - no more waiting for payday, you can access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends
- Team Socials - work hard, play hard

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares There's also a free employee helpline
- to support you with whatever life throws at you.

**WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL**
- Be a champion of brand standards
- Lead the team during busy shifts
- Support and be a role model for your teams’ training and development
- Support the day to day running of the business
- Maintain high standards of cleanliness and safety

**WHAT DO I NEED?**
It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll...
- Have a passion for hospitality (if you know, you know)
- Be a role model of great service
- Be confident in leading a team
- Be ready for anything that the shift throws at you (not literally)

**Job Types**: Full-time, Permanent

**Salary**: £11.54-£11.94 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- Supervising: 2 years (required)

Work Location: In person

Reference ID: shift Supervisor Miller and Carter

  • Shift Supervisor

    4 weeks ago

    Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered...

  • Shift Supervisor

    2 days ago

    Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered...

  • Shift Supervisor

    4 weeks ago

    Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered...

  • Shift Supervisor

    3 weeks ago

    Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered...

  • Shift Supervisor

    3 weeks ago

    Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As Shift Supervisor at Miller & Carter - Sunderland, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered to...

  • Shift Supervisor

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you'll be on the front line with the team making sure everything runs like clockwork You'll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered to...

  • Shift Supervisor

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As a Shift Supervisor at Miller & Carter - Sunderland, you'll be on the front line with the team making sure everything runs like clockwork You'll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered to...

  • Shift Supervisor

    2 weeks ago

    Sunderland, United Kingdom Toby Carvery Full time

    As Shift Supervisor at Toby Carvery - Cleadon Village, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Toby Carvery, the home of the roast, where every day is a Sunday! Think perfectly ruffled potatoes, giant homemade Yorkies and...

  • Shift Supervisor

    2 weeks ago

    Sunderland, United Kingdom Toby Carvery - Cleadon Village Full time

    As Shift Supervisor at Toby Carvery - Cleadon Village, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Toby Carvery, the home of the roast, where every day is a Sunday! Think perfectly ruffled potatoes, giant homemade Yorkies and...

  • Shift Supervisor

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Miller & Carter Sunderland Full time

    As Shift Supervisor at Miller & Carter - Sunderland, you'll be on the front line with the team making sure everything runs like clockwork You'll make sure the team are ready for the shift and our guests are happy. Leading the team and supporting when needed. Dealing with complaints and rectifying any issues. Making sure our service cycle is delivered to...

  • Shift Supervisor

    4 weeks ago

    Sunderland, United Kingdom Miller & Carter Full time

    As Shift Supervisor at Miller & Carter - Sunderland, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered,...

  • Shift Supervisor

    4 weeks ago

    Sunderland, United Kingdom Miller & Carter Full time

    As Shift Supervisor at Miller & Carter - Sunderland, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered,...

  • Shift Supervisor

    2 days ago

    Sunderland, United Kingdom Miller & Carter Full time

    As Shift Supervisor at Miller & Carter - Sunderland, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered,...

  • Part Time Shift Supervisor

    4 weeks ago

    Sunderland, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Barnes Park, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Part Time Shift Supervisor

    2 weeks ago

    Sunderland, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Cleadon Village, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Part Time Shift Supervisor

    6 days ago

    Sunderland, United Kingdom Toby Carvery Full time

    As Part Time Shift Supervisor at Toby Carvery - Cleadon Village, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make...

  • Supervisors

    4 weeks ago

    Sunderland, United Kingdom Omniplex Cinemas - Sunderland Full time

    **The new Omniplex Sunderland is looking for a mix Part Time & Full Supervisors**. Omniplex is now recruiting Supervisors This is a part time/full time position. TYPICAL ORGANISATIONAL ACTIVITIES Cinema supervisors are responsible for promoting effective visitor services, whilst ensuring business objectives are achieved. Typical work activities...

  • Night Shift Hygiene Supervisor

    2 weeks ago

    Sunderland, United Kingdom Bernard Matthews Sunderland (Foods) Ltd Full time

    The Home of 'Bootiful' Food! Today Bernard Matthews employs over 2,000 people, and is a key supplier of Turkey across the UK. Be it in branded, retailer brand or direct to foodservice, Bernard Matthews are proud to manufacture frozen and cooked meat products to nearly all UK distribution channels, major retailers and catering groups. This means Bernard...

  • Retail Supervisor

    2 weeks ago

    Sunderland, United Kingdom Flat Fee Recruiter Full time

    SR2 Sunderland £25,000 - £28,000 per annum + excellent benefits **Ability Supplies** Permanent 22 Feb 2024 At Ability Supplies, we are looking for a Retail Supervisor to join our busy team. Don’t miss this opportunity to work in a leadership position for the largest independent Trade and DIY store in Sunderland. **Retail Supervisor** **Sunderland,...

  • Restaurant and Bar Supervisor

    2 weeks ago

    Sunderland, United Kingdom The Roker Hotel Full time

    The Roker Hotel is looking for an Supervisor/Duty Manager to help run our fantastic flagship bar - Poetic Licence, Sunderland Poetic Licence is a destination bar and restaurant. You as the Supervisor will be a hands-on leader who using your knowledge and experience will motivate, educate and inspire. Poetic licence bar and restaurant prides itself on being...