Dementia Care Coordinator

2 months ago


Surbiton, United Kingdom Royal Star & Garter Full time

**Job Description Job Title**: Care Coordinator Reports to: Care Manager/Dementia Care Manager Accountable to: Home Manager Responsible for: Occasional oversight of volunteers Main purpose of job To provide administrative support to the Nursing and Care Team while managing the front of house reception service. Work collaboratively with colleagues to ensure a seamless administrative service To ensure that, at all times, residents and visitors are treated with respect and dignity and that individuals rights to privacy, independence and choice are met with kindness and compassion Key responsibilities 1.Providing a professional, welcoming, customer focused front of house service to all residents, visitors and staff, following the relevant policies and procedures to ensure their safety and wellbeing. 2.Managing internal and external queries, deliveries, correspondence and communications. Accurately recording relevant information, providing a response or passing the information to the appropriate person in a timely way.

3.Being the first point of contact for the nursing and/or dementia floors, answering telephone queries and signposting services as required. 4.Supporting the nursing team in management of the diaries, ensuring all paperwork in place for resident assessment and reviews. 5.Providing administrative support to the Care/Dementia Care Manager in implementing HR procedures e.g. absence management, and Learning and Development activities, ensuring compliance with CQC and GDPR regulations 6.Support payroll administration by collating and recording bank and additional hours on a monthly basis 7.Carrying out administrative tasks to support the safety and wellbeing of residents as directed including, but not limited to: updating resident information, maintaining the Duty of Care folder, arranging transport appointments and supporting the Home activities and outings programme.

8.Collating data for the Home Manager/Deputys as required for Quality Assurance and external auditors 9.Point of contact for logging health and safety concerns via the facilities system 10.Arranging the booking and coordination of visiting healthcare professionals and hospital appointments. 11.To take responsibility for their own development, fully engaging with training and assessment and promoting a learning culture where mutual and professional respect is afforded to all colleagues 12.Providing support in an emergency situation including dialling 999 if required and directing ambulance staff on arrival. 13.To understand and undertake the fire duties required of the role and follow the Homes procedures, managing visitors any visitors in the Reception area. General 1.To undertake such other duties as may be required and which are consistent with the nature of this post as determined by (post title/your manager) 2.To comply with all Royal Star & Garter policies and procedures 3.To promote the interests and reputation of Royal Star & Garter at all times and ensure that the culture and ethos of the organisation is maintained, nurtured and supported.

4.Promote and maintain a safe environment by complying with the requirements set out in the Homes Health & Safety Policy, the Homes security procedures and guidelines for moving and handling residents 5.To actively promote equality of opportunity in all day to day activities 6.The post requires a high degree of confidentiality. The job holder will be required to meet these exacting standards at all times, whether in or outside work. Working pattern 37.5 hrs per week, Monday to Friday 8.30am to 4.30pm or 09.00am to 5.00pm with some flexibility at times. Our Mission To provide an outstanding range of quality care and therapies to veterans and their partners living with disability or dementia.

Our Values We are a values based organisation and strive to demonstrate our values in all we do: With loveWe carry out our work with love, showing that we genuinely care for residents, guests and staff Living positivelyWe are optimistic in everything we do and support residents & guests in leading happy and fulfilled lives As a familyWe work and live and one team, one family, one community Standing in their shoesWe show admiration and respect for our residents & guests and never forget what they have done Care with courageWe are not afraid to what whats right and what is needed Person specification Essential behaviours / characteristics: 1.You can be a proactive member of a dynamic, high-performing team, treating others with respect, kindness and understanding 2.You have a strong commitment to nursing the elderly and providing the highest standards of care to enable residents to live their lives as fully and independently as possible. It is about recognising that each person is an individual and adapting ones own approach accordingly. 3.You can work collaboratively with people from different backgrounds and with different perspectives than your own, building positive and effective relationships. 4.You re



  • Surbiton, United Kingdom Your Healthcare CIC Full time

    A vacancy has arisen for a Community Dementia Practitioner working in the London Borough of Kingston providing expert dementia clinical advice & care for the co-ordination of case management of people who have a diagnosis of dementia and are registered with a Kingston GP in the community and in Care homes. The role is suitable for an RMN, RGN, OT or PT with...

  • Care Coordinator

    2 months ago


    Surbiton, United Kingdom Ephesians Health Care Full time

    **About us** Ephesians Health Care is a small business in Surbiton, Greater London. We are professional, agile, professional, and our goal is to to change the perception of health and home care agencies in London by offering a wide range of healthcare services at home for patients and their families.. Our work environment includes: - Modern office...

  • Care Worker

    1 week ago


    Surbiton, United Kingdom Community Care Experts Full time

    Care Assistant Job Opportunity Community Care Experts: Home Care Service - Part Time or Full Time £12 per Hour Community Care Experts an award winning Company who provides care and support to clients in their own homes is currently looking for a passionate experience Care Assistant to provide exceptional care and support to our client in Kingston upon...

  • Care Assistant

    3 weeks ago


    Surbiton, United Kingdom Community Care Experts Full time

    Care Assistant Job Opportunity Community Care Experts: Home Care Service - Part Time or Full Time £12 per Hour Community Care Experts an award winning Company who provides care and support to clients in their own homes is currently looking for a passionate experience Care Assistant to provide exceptional care and support to our client in Kingston upon...

  • Care Assistant

    2 weeks ago


    Surbiton, United Kingdom Community Care Experts Full time

    Care Assistant Job Opportunity Community Care Experts: Home Care Service - Part Time or Full Time £12 per Hour Community Care Experts an award winning Company who provides care and support to clients in their own homes is currently looking for a passionate experience Care Assistant to provide exceptional care and support to our client in Kingston upon...


  • Surbiton, United Kingdom Royal Star & Garter Full time

    **Job Summary**: We are seeking a skilled and dedicated Shift Leader to join our team at our Surbiton Care Home. As a Shift Leader, you will be responsible for supervising and leading the care team during your shift. Your role will involve ensuring the delivery of high-quality care to residents, coordinating daily activities, and maintaining a safe and...


  • Surbiton, United Kingdom Future Care Group Full time

    **Deputy Manager - Clinical Maternity Cover 6mths** **Bourne House Nursing Home, KT3 5EA** **Hours per week: Full time** **Salary £60,000** **Job Purpose**: The role of the Deputy Manager is to support the home manager with all aspects of the Home's daily operation, ensuring that the highest possible standard of care is provided in accordance with...

  • Shift Leader

    2 weeks ago


    Surbiton, United Kingdom Royal Star & Garter Full time

    **Job Title**: Shift Leader **Location**: Surbiton **Reports to**: Care Manager/Dementia Care Manager **Responsible for**:Occasional oversight of volunteers or temporary staff **Main purpose of the job**: To ensure that, at all times, residents are treated with respect and dignity and that individuals’ rights to privacy, independence and choice are met...

  • Care Assistant

    1 week ago


    Surbiton, United Kingdom Anavo Group Full time

    Job Introduction **WONDERFUL NEW OPPORTUNITY TO JOIN A FRIENDLY CARE HOME NEAR YOU!** **Are you a Care Assistant looking for a rewarding career with flexibility?** **Are you interested in making a difference?** **WE WANT YOU!** **ABOUT US** **Surbitonian Gardens at Poppy Court in Surbiton is a purpose built care home opened Spring 2022. We are looking...


  • Surbiton, United Kingdom Future Care Group Full time

    **Deputy Manager Clinical** **Southborough Nursing Home, KT6 6QL** **Full Time Hours per week** **Salary £55k per annum** **Job Purpose**: The role of the Deputy Manager is to Support the home manager, ensuring that the highest possible standard of care is provided within the home. Long-term stay beds in the home aim to provide a 'real home' for...


  • Surbiton, United Kingdom Future Care Group Full time

    **Deputy Manager Clinical** **Southborough Nursing Home, KT6 6QL** **Full Time Hours per week** **Salary £55k per annum** **Job Purpose**: The role of the Deputy Manager is to manage all aspects of the Home's daily operation, ensuring that the highest possible standard of care is provided in accordance with company policy and registration with the CQC,...

  • Care Assistant

    3 weeks ago


    Surbiton, United Kingdom My Homecare Kingston Full time

    **About us**: This job is for **LOCAL ONLY.** **STUDENTS **are welcomed. My Homecare Kingston is currently expanding the number of clients using our services, and as a result we are looking for kind, compassionate, enthusiastic and committed care workers to join our team. Our company ethos is to maintain the dignity, respect and independence of our clients...


  • Surbiton, United Kingdom Purosearch Full time

    Clinical Lead 55-60k Surbiton Are you an experienced nurse who is looking for a new opportunity? Do you specialise in elderly and dementia care in a nursing home setting? If yes, then Purosearch may have the job for you! - Registered Nurse - Elderly and dementia specialist - Nursing home background - Dementia specialist - Caring nature - Good...

  • Team Leader

    3 weeks ago


    Surbiton, United Kingdom Future Care Group Full time

    **Team Leader** **Bourne House Nursing Home, KT6 6QR** **Full Time 44 Hours Per Week** **Flexible Shifts available** **Pay Rate per hour £12.00 Per Hour** Our Group of Care Homes was founded more than 20 years ago. We are proud of the culture we have developed, which provides a supportive work environment where our team members feel valued and part of...


  • Surbiton, United Kingdom South West London and St Georges Mental Health NHS Trust Full time

    The post is based in the Kingston Older Peoples' Community Mental Health Service. This comprises of the Kingston Older People's Community Mental Health Team, the Care Home Liaison Service, and the Memory Assessment Service. These teams provide assessment and treatment to clients age 75+ with severe and enduring mental health problems in thecommunity,...

  • Wellbeing Coordinator

    2 weeks ago


    Surbiton, United Kingdom Royal Star & Garter Full time

    **Main purpose of job** - Support, encourage and advocate a collaborative approach to Wellbeing, exercise and companionship across the Home to achieve high quality, meaningful and stimulating activities for residents on a daily basis - Provide a high profile, visible presence in the Home and deliver holistic Wellbeing support **Key Responsibilities**: 1....


  • Surbiton, United Kingdom Confidental Clinic Full time

    We are currently looking for a full time/part time Dental Receptionist/Treatment Coordinator required at our well established practice in Surbiton, which offers a wide range of treatment which includes NHS and Private dental care, hygienist, implant surgery, orthodontics, anti-wrinkle therapy. Ensuring the patients are cared for and there is a smooth...


  • Surbiton, United Kingdom Ephesians Health Care Full time

    **About us** Ephesians Health Care is a small business in Surbiton, KT5 9AG. We are professional, agile, professional, and our goal is to change the perception of health and home care agencies in London by offering a wide range of healthcare services at home for patients and their families.. Our work environment includes: - Modern office setting - Food...

  • Housekeeper

    1 week ago


    Surbiton, United Kingdom Anavo Group Full time

    Job Introduction **WONDERFUL NEW OPPORTUNITY TO JOIN A FRIENDLY CARE HOME NEAR YOU!** **Are you a Housekeeper looking for a rewarding career with flexibility?** **Are you interested in making a difference?** **WE WANT YOU!** **ABOUT US** **Surbitonian Gardens at Poppy Court in Surbiton is a purpose built care home opened Spring 2022. We are looking for...

  • Gp Assistant

    1 month ago


    Surbiton, United Kingdom Surbiton & Chessington PCNs Ltd Full time

    We have an exciting opportunities for a GP Assistant to work at Central Surgery. This roles will be based in the Surbiton Health Centre. This GP Practice is very friendly, extremely well managed, operate very efficiently and receive superb feedback from patients. This is permanent, full time position (Monday - Friday with the occasional need for...