Credit Controller

3 weeks ago


Bradford, United Kingdom Goldsmith Bowers Solicitors Full time

Goldsmith Bowers: We want to make debt recovery fun. We want ambitious people to come and build a career in commercial debt recovery.

**The Business**

Goldsmith Bowers is a forward thinking law firm focussed entirely on debt recovery and litigation. We’re small, with big ambitions to offer a highly personalised, customer focussed approach to debt recovery. That won’t make us the cheapest in the market - we’re hoping it will make us the easiest and most pleasant to work with, whether you’re a client or a debtor.

Our team is built on experience from some of the UK’s biggest law firms. Our clients include household names through to growing SMEs and with over 200 new clients joining us in the past 2 years, we are going to need some really good people to come and join us.

While Goldsmith Bowers is investing heavily in process automation and IT, we exist to serve those clients who want a more human led approach. A named person that they can speak to, that their debtors can speak to, who understands their brand, their customers, and their approach. An “an extension of their team”, if you will.

**The Role**

Different from your usual credit control role, this role requires you to be a credit controller for our clients. You will provide a high level of service to our clients whilst managing your own caseload of commercial cases ranging from pre-legal through to enforcement. You must be able to plan your day, have excellent time management skills and prepare to embrace our culture and relentless drive to provide the best customer service and recovery rates in the market.

Our clients put trust in the advice we provide, so you will be expected to have a detailed knowledge of legal procedures including claims, judgments, enforcement etc and understand that no one case is the same as the next.

**Your main duties will include**:

- Handling your own caseload of commercial debt recovery files on behalf of a range of commercial clients across a wide variety of sectors.
- Pursuing payment of outstanding debts and, where appropriate, negotiating settlements.
- Resolving liability issues, assessing prospects and where necessary escalating the matter for litigation.
- Preparing and sending Letters Before Action, processing claims and judgments and taking enforcement action, providing good quality advice autonomously to clients throughout the process.
- Have experience in working in credit control or commercial debt recovery.
- Understand credit control processes
- Have an understanding of case management systems and money claims online (advantageous)
- Understand the legal procedures and advising clients accordingly
- Have the ability to manage multiple demands in a fast-paced organisation.
- Have excellent written and oral communication, including a confident telephone manner.
- Have incredible attention to detail.
- Have excellent organisation skills.
- Be capable of providing an excellent level of client care.
- Have great awareness of fee generation and achieving targets
- Be able to work independently.
- Be comfortable managing 250-300 individual case files

**What we can offer you**:
Salary negotiable depending on experience

A standard working week of 35 hours with one hour unpaid lunch break

30 days holiday plus public holidays (prorated if you work fewer than 5 days).

A central Bradford office base, close to transport links.

Flexibility to work from home or in the office once you have settled in.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- credit control: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Bradford (required)

Ability to Relocate:

- Bradford: Relocate before starting work (required)

Work Location: In person


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