Scheme Coordinator
7 months ago
Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person centered and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide ‘hands on’ care and support as and when required
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers
- To attend relevant training as and when required
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc.
- Assist in the recruitment process by conducting initial enquiries, interview and gathering of documents etc.
- Manage and assist the senior support workers with medication and medication returns
- Audits of Mar charts and Log sheets
- Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc.
- To include supporting with activities and wellbeing for service users
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