Medical Administrator/receptionist

6 months ago


Royal Tunbridge Wells, United Kingdom The Sight Centre Full time

**Job Title**:
Medical Administrator (working towards Medical Secretary)

**Accountable to**:
Practice Manager

**Working Hours**:
Monday-Friday 9am-5pm - will consider job share/part time

**Working Location**:
Across 3 sites - Southborough, Kings Hill and Tunbridge Wells

**Hourly Rate**:
£11.50 per hour

**Job Summary**:
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the team.

**Duties**:
The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Typing letters, reports and associated documentation as required;
- Liaising with external agencies to ensure that referrals are processed efficiently;
- Manage all enquiries in an effective manner;
- Maintain relevant databases/trackers;
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records;
- Input data into the patient’s healthcare records;
- Arrange patient appointments and admissions;
- Answer incoming phone calls and deal with the callers request appropriately;
- Manage all administrative queries as necessary taking account of appropriate confidentiality measures;
- Support clinical staff with general administrative tasks as requested;
- Pass accurate and timely messages to Practice Manager and Consultant taking action as appropriate;
- Issue all patient invoices, receive payments and issue receipts;
- Chase all overdue invoice payments whether by insurance companies or patients directly;
- Maintain practice diary and co-ordinate booking in private clinics, operating lists and other private practice to ensure no clashes;

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday
- Overtime

Work Location: In person

Reference ID: Medical Administrator (working towards Medical Secretary)


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