Bookings Contact Service Advisor
5 months ago
**BOOKINGS CONTACT CENTRE - Service Advisor Vacancy - £20,694 basic plus approx £5k uncapped bonus**
**Hours: Alternating shift patterns of 8.00 - 16.30 and 9.30 - 18.00 Monday to Friday. 1 in 4 contracted Saturday morning 8.30 - 13.00 paid overtime and NO BANK HOLIDAYS.**
Experienced Service Advisor
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers via telephone.
Your duties will include:
Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone.
Outbound calls.
Upselling of additional works, service plans and warranties.
Opportunities for internal promotions are available within this company for the right applicants.
Previous dealership customer service experience is essential, and you must hold a full UK driving license.
**Job Types**: Full-time, Permanent
**Salary**: £25,694.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Reference ID: JRSSWSAbr
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