Current jobs related to Personal Lines Insurance Advisor - Ferndown - Cowell Recruitment

  • HR Advisor

    4 months ago

    Ferndown, United Kingdom Message Direct Full time

    **Summary of Role**: We are looking for an HR Advisor to join us in our Ferndown (Dorset) office, joining a small and developing HR function. This is a newly created role, offering the successful applicant the opportunity to gain skills and experience across the full HR function. There will also be numerous opportunities to be involved in the roll-out of...

  • HR & Recruitment Advisor

    3 months ago

    Ferndown, United Kingdom Talentsure Recruitment Full time

    **HR & Recruitment Advisor** **Salary: Up to £30,000 per annum** **Location: Ferndown, Dorset (Hybrid working options after probation)** **Hours: Monday - Friday** Our client is a highly successful IT Services Provider based in Ferndown, Dorset. Their Company ethos revolves around ambition, integrity, and community, and this shows in our employees with...

  • Internal Sales Advisor

    3 months ago

    Ferndown, United Kingdom BIS Valves Ltd Full time

    **BIS Valves Ltd** Internal Sales Advisor Vacancy BIS is a local (West Moors) manufacturing company, we have been established for over 50 years and have a strong, friendly team that we need to add to. Experience of working within an engineering-based company is preferred but is not essential. Training will be given but attention to detail, good...

  • Customer Service Advisor

    3 months ago

    Ferndown, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Kia Dealership in Ferndown. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Service Advisor

    4 months ago

    Ferndown, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Kia Dealerships in Ferndown. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Advisor

    4 months ago

    Ferndown, United Kingdom Connect2Dorset Full time

    **Job Title: Customer Advisor** **Location: Ferndown** **Contract Type: Temporary** **Salary: £12.39 per hour** **About Us**: Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits...

  • Customer Service Advisor

    1 month ago

    Ferndown, United Kingdom Aspire Jobs Full time

    Location: Ferndown Salary: £28k - £31k DOE Hours: 0730am 1630pm Mon-Thu + Fri 0730am 1600pm. Benefits: Free parking, 28 days holiday inc Bank Hols, Pension. PLEASE NOTE: YOU MUST BE OVER 25 YEARS OLD FOR INSURANCE PURPOSES My client is looking for an experienced Customer service advisor to join their small friendly team based in Ferndown, Dorset. They are...

  • Customer Service Advisor

    3 months ago

    Ferndown, United Kingdom Eakin Healthcare Group Full time

    **ABOUT THE ROLE** This role is to provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. Reporting to the Senior Customer Services Advisor this Customer Service Advisor role is to...

  • Retentions Advisor

    3 months ago

    Ferndown, United Kingdom Message Direct Full time

    **Message Direct are seeking a dedicated Retentions Advisor to join our team and assist customers who wish to cancel or modify their subscriptions, memberships, or services. As a Cancellations Advisor, you will be responsible for empathetically engaging with customers, understanding their reasons for cancellation, and providing solutions to address their...

  • Customer Service Advisor

    3 months ago

    Ferndown, United Kingdom Eakin Healthcare Group Full time

    **ABOUT THE ROLE** As a Customer Service Advisor you will provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner. **KEY ACTIVITIES** - Prescription Processing - Inbound Customer...

  • Claims Agent

    4 months ago

    Ferndown, United Kingdom Active Claims Solutions Ltd Full time

    We are looking for a New Motor Claims Advisor to join our team and provide exceptional customer service to our clients. **Previous experience in Motor Claims / Motor Insurance Industry is essential.** **Responsibilities**: - Accurately setting up new motor claims and setting clear expectations of the service journey with the customer as well as...

  • HR Advisor

    3 months ago

    Ferndown, United Kingdom Bistech Group plc Full time

    Our shared company values of ambition, integrity and community are what drive us — and we're looking for a like-minded individual to join our dynamic HR and Recruitment team.  Working collaboratively across the business, you’ll deliver HR best practice aligned to our business strategy and our passion for people. You’ll be an essential part of our...

  • HR Advisor

    3 months ago

    Ferndown, United Kingdom Bistech Group plc Full time

    Our shared company values of ambition, integrity and community are what drive us — and we're looking for a like-minded individual to join our dynamic HR and Recruitment team.  Working collaboratively across the business, you’ll deliver HR best practice aligned to our business strategy and our passion for people. You’ll be an essential part of our...

  • NHS 111 Health Advisor/Call Handler

    2 weeks ago

    Ferndown, Dorset, United Kingdom Dorset Clinical Commissioning Group Full time

    Job SummaryDorset Clinical Commissioning Group is seeking a skilled and compassionate individual to join our team as an NHS 111 Health Advisor/Call Handler. This role requires strong communication and interpersonal skills, with the ability to work in a fast-paced environment and provide high-quality patient care.Key ResponsibilitiesProvide accurate and...

  • NHS 111 Health Advisor/Call Handler

    2 weeks ago

    Ferndown, Dorset, United Kingdom Dorset Clinical Commissioning Group Full time

    Job SummaryDorset Clinical Commissioning Group is seeking a skilled and compassionate individual to join our team as an NHS 111 Health Advisor/Call Handler. This role requires strong communication and interpersonal skills, with the ability to work in a fast-paced environment and provide high-quality patient care.Key ResponsibilitiesProvide accurate and...

  • Libraries Customer Advisor

    3 months ago

    Ferndown, United Kingdom Dorset Councils Full time

    This role offers a unique opportunity to enrich and transform community lives, through tailored support, engagement in diverse cultural, social and learning activities, and the promotion of digital literacy. Join us in our mission to transform how our communities interact with information, technology, and each other, making Dorset a better place to live,...

  • Customer Service

    4 months ago

    Ferndown, United Kingdom TMS Legal Ltd Full time

    Customer Service Advisor / Onboarding Local Solicitors require experienced customer service advisor. Job includes: - Updating CRM System statuses and notes - Contacting customers for more information or for onboarding - Giving customers updates - Dealing with all queries Hours 9-5 Mon to Fri. Holiday pay included and small incentives. Overtime...

  • Customer Service

    4 months ago

    Ferndown, United Kingdom TMS Legal Ltd Full time

    Customer Service / Further Information Advisor Local Solicitors require experienced customer service advisor. Job includes: - Updating CRM System statuses and notes - Contacting customers for more information/ documentation needed - Giving customers updates - Dealing with all queries Hours 9-5 Monday to Friday. Holiday pay included and small...

  • Customer Service

    3 months ago

    Ferndown, United Kingdom TMS Legal Ltd Full time

    Customer Service / Further Information Advisor Local Solicitors require experienced customer service advisor. Job includes: - Updating CRM System statuses and notes - Contacting customers for more information/ documentation needed - Giving customers updates - Dealing with all queries Hours 9-5 Monday to Friday. Holiday pay included and small...

  • Lead Administrator

    3 months ago

    Ferndown, United Kingdom Arena Business Centres Full time

    **Purpose**: Arena Offices are looking for an enthusiastic individual, with great customer service to support our marketing and centre teams, and oversee our sales pipeline. **Responsibilities**: - Looking after lead channels, communicating with the centre teams, and checking all leads are being updated in line with processes. - Ensuring all details are...

Personal Lines Insurance Advisor

5 months ago

Ferndown, United Kingdom Cowell Recruitment Full time

**_PERSONAL LINES INSURANCE ADVISOR -FERNDOWN_**

**_Cowell Recruitment_**_are delighted to be assisting our client in their search for a Personal Lines Insurance Advisor to join a successful insurance broker based in **Ferndown.**_

**_What we are looking for:_**
- _Previous experience in the insurance industry (Personal Lines)_
- _Strong communication and interpersonal skills_
- _Providing high levels of customer service_
- _Ability to identify and match insurance products to customers needs and requirements_
- _Ability to identify and respond appropriately to an individual customer’s level understanding_
- _Rapport building, finding solutions for customers_
- _Demonstrate a high level of professionalism, integrity and commitment_
- _Resilient, self-confident, proactive and forward thinking_
- _Adaptable and flexible to business changes_
- _Comfortable working in a team environment_
- _KPi and target driven_
- _Keen on a career, willing to learn and develop, complete CPD and gain Nationally recognised qualifications_
- _Hardworking with good timekeeping skills_
- _Comply with FCA, PRA and other regulatory organisations_

**_Main duties (but not limited to)_**
- _To take initial calls from customers regarding new business, midterm adjustments and existing policy renewals, working within the guidelines provided at all times._
- _To process and resolve customer requests in a polite and efficient manner._
- _To comply at all times with the requirements of the firm’s own procedures and FCA regulations._
- _To be aware of, and to follow at all times, the firm’s policy on Treating Customers Fairly._
- _To be aware of, and to follow at all times, the firm’s standards of ethical behaviour._
- _To maintain professional competence by complying at all times with the Training and Competence procedures of the firm._
- _To maintain customer records accurately and securely, in accordance with firm’s own record keeping requirements and following data protection rules._
- _To support the department in administration duties and complete all supporting documentation in a timely, accurate and compliant manner._
- _Notify policy underwriters of any adjustments, calculate any premium changes and arrange remittance of premium refunds._
- _To support the departmental Key Performance Indicators and sales targets as directed by the Personal Lines Manager._
- _Identifying client’s insurance requirements and tailoring a policy to meet their demands and needs_
- _Maximise up sell and cross sell appropriate products to customers_
- _Sales conversions, adjustments, issuance and other business required by the business_
- _Maintain compliance in accordance with business requirements and FCA regulations_
- _To undertake all other duties as reasonably required and directed._

**_What will you get:_**
- _Competitive basic salary_
- _35 hours per week_
- _Monday to Friday_
- _Onsite parking_
- _Opportunity to grow within an established and successful business_
- _Opportunity to gain Nationally recognised qualifications_

**_Cowell Recruitment is an equal opportunities recruiter. Please note only applicants with Right to Work (RTW) in the UK. E&OE._**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ferndown, Dorset: reliably commute or plan to relocate before starting work (required)