Customer Service Advisor

2 weeks ago


Northumberland, United Kingdom Reed Business Support Full time

**Are you passionate about Customer Service?**

**Are you looking for a new, permanent opportunity?**

**Reed are excited to be working with a brilliant company based in Northumberland. This company are looking for a customer service advisor to join their small team due to expansion in the business.**

**Working hours are on rotation, between 7am-6pm, Monday-Friday.**

**Duties include the following**:

- Deal with customers on a daily basis
- Ensure all problems/complaints are dealt with in a timely manner
- Responsible for review of product quality prior to the product being sent out
- Tracking deliveries and updating the courier service with relevant information
- Managing returned jobs via courier service
- Respond to reviews on Trustpilot

**What you'll get**:

- 22 days holiday rising to 25 after 1 year
- Staff discounts & Friends and Family discounts
- Breakfast and drinks provided
- Summer and Christmas Parties
- Street food days

**You will**:

- Have customer service experience
- Excellent PC skills
- Have great energy and be enthusiastic



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