Stock Controller

2 weeks ago

Chesterfield, United Kingdom BT Group Full time

Stock Controller

**Job Req ID**:32400**Posting Date**:22 Apr 2024**Function**:Service**Unit**:Business**Location**:Barlborough, Chesterfield, United Kingdom**Salary**:Competitive**Recruiter: Jayson Coley-Wynters**

**Salary: Competitive**

**Internal Closing Date: 2nd May**

**Location: Chesterfield**

**Why this job martters?**
- The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to BT’s customer base through parts and warehouse management in the Barlborough Stores.- Maximising team effectiveness and productivity and ensuring all contractual SLA’s and efficiency metrics are met to deliver a world class customer experience.**What I'll be doing - Your accountabilities**
- Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
- Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
- Monitor and recommend training requirements, manufacturer and BT accreditations.
- Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
- Pro-active in maintaining good levels of morale through effective communication.
- A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
- Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
- Assist the Maintenance Operations Manager with Maintenance Ops CI.
- Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
- Responding to requests and enquiries from other departments in a timely manner.
- Utilising system reports and contractual information to plan and maintain spares availability for the company’s storage locations.
- To maintain minimum / maximum stock levels within budgetary target.
- Liaise directly with external suppliers included within the approved BT supplier database.
- Monitoring the shipment to and from repair centres of Customer Property and BT assets.
- Arrange van collections and liaise with all BT approved couriers

**Skills Required for the job**
- Ability to support their Team Leader and Line Manager through transformational changes.
- Ability to process complex ideas and think logically; perceives and understands others.
- Commercially aware.
- Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
- Acts with integrity and takes responsibility for own actions and responses.
- Customer facing; strong interpersonal skills, assertive, financial awareness.
- Competent on BT systems reporting tools and using data to drive efficiencies.
- Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
- Ability to perform on Microsoft Office App’s
- Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager

**Connected leaders behaviours**
- Collaborative Partner
- Solution Focused Achiever
- Customer Champion

**Experience you would be expected to have**
- Strong problem-solving skills with a logical mind - **MANDATORY**:

- Excellent oral and written communication and presentation skills - **MANDATORY**:

- Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - **MANDATORY**:

- Excellent attention to detail - **MANDATORY**:

- Positive, ambitious, proactive and enthusiastic to change - **MANDATORY**:

- Ability to multi-task in a fast-paced environment - **MANDATORY**:

- Fork Lift Truck Experience - **Preferable**

**A FEW POINTS TO NOTE**:

- Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.**DON'T MEET EVERY SINGLE REQUIREMENT?

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