Rail Operator 2
4 months ago
As a Rail Operator, you're vital when it comes to keeping our customers safe and informed. Whether it be dispatching, assisting passengers with boarding and alighting or providing information and direction during delay, you're always there for our customers when they need you most.
**Please note if successful at the screening stage you will be invited to attend an assessment in Southampton. Further details regarding travel arrangements will be provided nearer the time.**
**Who are you?**
You are organised and efficient and able to cope with repetitive tasks under pressure at times. You love people, you are a great communicator and can talk to anyone and are passionate about doing the right thing - nothing is too much trouble. You provide the most up to date travel information for your** **customers** **with** **your ability to use technology. You must be alert and flexible in your approach to tasks and the day, or night, ahead and you have the confidence** **to make regular live announcements at** **your** **station.
**Main things you'll deliver**
You will be responsible for the safety of thousands of customers every day by making sure your station is always operated professionally.
You'll keep customers updated about their journeys by making announcements and in your face-to-face interactions and importantly bring your own personality along to make it a truly personal experience for our customers.
You'll work with train staff and other colleagues to do all you can to make sure trains leave your station safely on time, liaising with station and control colleagues as needed to ensure things go smoothly.
As your experience grows, you will become the font of all knowledge about not only the customer's SWR journey, but about key destinations, attractions, and London transport.
You will need to be flexible in your approach and not afraid to get stuck in with a variety of tasks as you are responsible for your station and making sure it meets the quality and safety standards our customers expect. Whether this be checking everything is working and safe, to clearing up rubbish, or providing a helping hand to a customer, you are the face of SWR and can make a difference to someone's day.
**Working hours**
Our customers need us all day, every day (except Christmas day) and as part of the stations team, you'll need to able to work shifts at all times of the day and on every day of the week.
On average you will work 37 hours a week and be part of a team covering earlies, lates and night shifts:
Monday to Saturday: 0630 - 1430 / 0700 - 1500 / 1430 - 2230 / 2230 - 0630
Sunday: 0630 - 1430 / 1030 - 1830 / 1430 - 2230 / 2230 - 0630
**Other important **information**
Please Note: For new entrants to South Western Railway, training for this position will be up to 4 weeks on a full-time basis, without exception. Please ensure you are able to commit to this before applying. Applicants who require a visa, must have **at** least 6 months remaining **at** the time of their appointment.
In return we offer a competitive salary and a variety of valuable benefits including free duty and leisure travel on SWR services for employee, free leisure travel for spouse/partner and dependants (criteria dependant), 75% discount on many other train operating companies, a range of retail benefits and an excellent pension scheme.
At SWR we believe our people are our greatest asset.
We are committed to establishing a sense of inclusion for all and to value each person for the unique contribution they bring.
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled and motivated Operative to join our team at Network Rail. As an Operative, you will play a critical role in maintaining the safety and efficiency of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance tasks, ensuring the rail network runs safely and smoothly for passengers...
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled and motivated Operative to join our team at Network Rail. As an Operative, you will play a critical role in maintaining the safety and efficiency of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance tasks, ensuring the rail network runs safely and smoothly for passengers...
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled and motivated Operative to join our team at Network Rail. As an Operative, you will play a critical role in maintaining the safety and efficiency of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance tasks, ensuring the rail network runs safely and smoothly for passengers...
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a highly skilled and motivated Operative to join our team at Network Rail. As an Operative, you will play a critical role in maintaining the safety and efficiency of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance tasks, ensuring the rail network runs safely and smoothly for passengers...
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleAs a Signalling Maintenance Technician with Network Rail, you will play a vital role in ensuring the safe and efficient operation of the rail network. You will be responsible for maintaining and repairing signalling equipment, including signals, level crossings, and points systems.Key ResponsibilitiesMaintain and repair signalling equipment,...
-
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleAs a Signalling Maintenance Technician with Network Rail, you will play a vital role in ensuring the safe and efficient operation of the rail network. You will be responsible for maintaining and repairing signalling equipment, including signals, level crossings, and points systems.Key ResponsibilitiesMaintain and repair signalling equipment,...
-
Rail Operator 2
2 days ago
Woking, United Kingdom FirstGroup Full timeAbout the job : As a Rail Operator at South Western Railway, you will be at the heart of ensuring trains are safely and efficiently dispatched and stations are presented to the highest standards. You will provide the most up to date travel information for our customers and assist them in reaching their destinations safely and on time. Your main...
-
Rail Operator 2 Supervisor
4 months ago
Woking, United Kingdom South Western Railway Full time**Who are we?** South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight. **Join **our** team and help us continue to improve quality of life,...
-
Operative Track Maintenance Guildford
1 day ago
Woking, United Kingdom Network Rail Full timeBrief Description We welcome individuals from diverse backgrounds, even if you've never considered a rail career before. Your role will be critical for ensuring railway safety and efficiency through adherence to safety procedures, alignment with Network Rail's safety vision, and engaging in practical problem-solving with your team. We prioritise...
-
Senior Database Officer
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout Network RailWe're a leading rail network operator in the UK, serving millions of passengers and freight users every day. Our mission is to provide a safe, reliable, and efficient rail service that meets the needs of our customers and stakeholders.We operate a complex network of rail lines, stations, and infrastructure, and our teams work tirelessly to...
-
Senior Database Officer
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout Network RailWe're a leading rail network operator in the UK, serving millions of passengers and freight users every day. Our mission is to provide a safe, reliable, and efficient rail service that meets the needs of our customers and stakeholders.We operate a complex network of rail lines, stations, and infrastructure, and our teams work tirelessly to...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated individual to join our team as a Signalling and Telecoms Operative. As a key member of our maintenance team, you will play a critical role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance of the rail network,...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated individual to join our team as a Signalling and Telecoms Operative. As a key member of our maintenance team, you will play a critical role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesWork in a small team to support essential maintenance of the rail network,...
-
Railway Track Maintenance Specialist
1 day ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleAs a Railway Track Maintenance Specialist with Network Rail, you will play a critical role in ensuring the safe and efficient operation of the railway network. Your responsibilities will include maintaining, inspecting, and repairing the track network, including rails, sleepers, and ballast, to keep the railway safe and efficient.Key...
-
Railway Track Maintenance Specialist
1 day ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleAs a Railway Track Maintenance Specialist with Network Rail, you will play a critical role in ensuring the safe and efficient operation of the railway network. Your responsibilities will include maintaining, inspecting, and repairing the track network, including rails, sleepers, and ballast, to keep the railway safe and efficient.Key...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated Railway Maintenance Specialist to join our team at Network Rail. As a key member of our maintenance team, you will play a vital role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesCarry out maintenance and fault-finding tasks on signalling equipment, including signals,...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated Railway Maintenance Specialist to join our team at Network Rail. As a key member of our maintenance team, you will play a vital role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesCarry out maintenance and fault-finding tasks on signalling equipment, including signals,...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated Railway Maintenance Specialist to join our team at Network Rail. As a key member of our maintenance team, you will play a vital role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesCarry out maintenance and faulting tasks on the rail network, working in all weathers and...
-
Railway Maintenance Specialist
2 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout the RoleWe are seeking a skilled and motivated Railway Maintenance Specialist to join our team at Network Rail. As a key member of our maintenance team, you will play a vital role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesCarry out maintenance and faulting tasks on the rail network, working in all weathers and...
-
Senior Technical Officer
3 weeks ago
Woking, Surrey, United Kingdom Network Rail Full timeAbout Network RailWe are a leading transportation company that operates a large network of rail services across the UK. Our mission is to provide safe, reliable, and efficient transportation to millions of passengers and freight users every day.Our VisionWe strive to be a world-class railway company that is responsive to the needs of our customers and...
