Head Mixologist

3 months ago

London, United Kingdom Canopy by Hilton London City - Florattica Full time

Florattica is seeking a Head Mixologist with great leadership qualities to help manage it's operations.

**_
About Florattica_**

Just a short walk away from the world-famous Tower Bridge and the capital’s most exciting nightlife, historic landmarks and museums. Perched eleven stories high with panoramic views of The City, the venue offers guests a premium dining and drinks experience with extraordinary views of London.

**_
About the role_**

Reporting into the General Manager, the Head Mixologist will be responsible to support the Rooftop General Manager into the daily running of the venue, from rota development to service and operation. To be able to support the mixologists in preparing and serving drinks, while monitoring and engaging with the service on the floor too. To supervise the bar team ensuring the correct procedures are constantly followed. Liaise with security to ensure a safe and pleasant environment is kept for our guests.

To ensure that the highest standards of hospitality and welcome are demonstrated at all times.

**Key responsibilities**
- To provide a friendly, courteous and professional service at all times
- To ensure good communication with all your colleagues and superiors
- To be fully confident with the menu and able to run training for the team
- To check guests for proper ID and serve alcohol in accordance to licence and company regulations
- To determine when a customer is intoxicated and if required refusing any further serving in a polite way
- To ensure that all opening and closing duties are completed in line with company standards
- To report any customer complaints and any allergy related matters to the Manager on duty
- To be competent in the use of the XNPOS system at all stages of service
- To maintain a safe and hygienic work environment
- To carry out any reasonable request made by Management
- To champion guest name usage and lead by example, engaging whenever possible with all guests
- To ensure that the work area, materials and equivalent are clean and well-maintained at all times, and to report defective materials and equipment to the management team.
- To make sure to follow H&S policy with regards to items expiry date labeling
- To be a Role Model & promote the 4C Group Values

**_
What We Offer to our Enthusiasts_**
- Competitive salary
- Free meals on duty
- 28 days holiday inclusive of bank holidays which will increase through length of service
- Automatic enrollment into a workplace pension scheme
- Healthcare cashback plan (HSF) - Inc: Perkbox and Employee Assist Helpline
- Hilton worldwide discounted employee/friends and family room rates
- Social events throughout the year including annual awards celebrations
- Opportunities to be involved in charity and community events
- Learning & Development opportunities

**About you**
- Previous experience in a similar role for at least 2 years
- Confident with stock taking and inventory procedures
- Well-presented and well groomed
- Ability to multi-task, effectively prioritise and execute tasks while being under pressure
- A consistently positive attitude, self-motivated and enthusiastic
- Creating unique bespoke cocktail list
- Flexibility in working time and weekly shifts pattern
- Attend any meeting or training session as require
- Role Models the ethos of ‘hosting’
- Be an ambassador of Canopy’s “Enthusiast Culture”
- Anticipate and exceed guests needs and expectations
- Fire and bomb procedure
- Health and Safety Policy
- Employee handbook
- The company security procedures
- The hotel facilities
- Licensing regulations
- Hotel operation standards and departmental procedures
- Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
- Comply with the Company’s Corporate Code of Conduct
- Drive the Company values and standards required by the 4C Group

INDFOH

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