Motor Claims Advisor
2 weeks ago
**Claims Advisor
- Call Centre/Live Chat Staff**
**Work Hours**: Full time - Permanent - 44 hours per week (12 hour shift pattern) 4 days on 4 days off
**Salary**: Various pay grades available + Comprehensive benefits
**Benefits**: Paid overtime at £20p/hr, Monthly Lottery Scheme (jackpot currently £1500.00+)
**Place of Work**: Carolina Court, Doncaster, DN4 5RA (On Bus route, approximately 1 mile from Town Centre)
**Start Date**: Various start dates available including immediate
**As a permanent employee we will provide you with the following additional benefits**:
- Full Training Programme provided
- £400 Annual performance bonus
- Free Gym access
- Free on-site parking
- Dress Down Friday every Friday
- Subsidised staff canteen
- One Call Events such as 'a day at the races’
- Annual leave amounts to 25 days plus bank holidays.
- ”Star of the Month” and One Call Leader-board Schemes and bonus incentives
- Additional benefits based on time served such as Car Allowance, Free Breakdown cover, Health Insurance, Free Travel Insurance.
- Workplace pension contributions.
- Internal Progression
**Experience**
No experience is required as a comprehensive induction is provided and full training will be given.
**What skills do you need?**
- Strong communication skills with a passion for helping others
- Professional manner
- Troubleshooting and problem-solving skills
- Ability to work to targets/deadlines
- Effective time management
- Basic Computer Skills
**Duties include**:
- Handling both telephone and live chat enquiries within the call centre
- Administering customers files correctly, whilst building genuine rapport.
- General administration regarding calls and policies.
**Any further enquiries please call 01302 567003**
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£24,500.00 per year
Schedule:
- Day shift
- Overtime
Work Location: One location
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