Digital Content Designer

3 weeks ago


Bristol, United Kingdom Spinwell Full time

Role: Digital Content Designer REF 64988
Contract Length: 6 months
Location: Hybrid/Bristol - 1-2 days on site per week
IR35: Inside
Pay Rate to Intermediary: Market Rate

Spinwell is recruiting for a Digital Content Designer for an excellent opportunity within the public sector.

**RESPONSIBILITIES OF THE DIGITAL CONTENT DESIGNER**
- Work on a single piece of content or on the end-to-end journey of a service to help users complete their goal.
- May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.
- An expectation that appropriate content is shown to a user in the right place and in the best format; starting from discovery and working closely with user researchers, service designers and interaction designers.
- Be responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.
- Need to be comfortable using evidence, data and research to make content decisions; build relationships to focus on the needs of the user and to influence stakeholders; contribute to and use the style guides and content patterns.

**SKILLS/EXPERIENCE OF THE DIGITAL CONTENT DESIGNER**
- Understand different prototyping techniques and be able to use them to visualise content in context.
- Identify important stakeholders and communicate with them clearly and regularly.
- Contribute to content strategies and policies and can create content patterns or standards.
- Can identify tasks that will provide insights into a problem, formulate hypotheses, gain insights from data and user research and make decisions on findings.
- Design content to meet user needs and make complex language and processes easy to understand, presenting the right information in the right format for what users need.
- Have robust experience of writing, editing and publishing digital content.
- Understand accessibility requirements and can design content that works with common assistive technologies.
- Relevant qualifications and experience in comms and/or content design



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