Technical Support Executive

3 days ago


Ascot, United Kingdom Cantello Tayler Recruitment Full time

Technical Support Executive
Cantello Tayler Recruitment are currently recruiting for a Technical Support Executive to join our client based in Ascot.
The successful Technical Support Executive will be responsible for:

- Taking ownership of customer technical queries
- Assisting in maintaining cyber security on the IT estate of the company
- Liaising with the UK engineering team, manufacturer's support team and internal team where necessary
- Distribution internally of the latest documentation that is released by Japan and supporting the CEC technological requirements
- Providing online product health checks for customers

The Technical Support Executive will have:

- Excellent communication skills, both verbal and written
- Team player attitude, willing to work closely to ensure the best level of service is provided
- Strong attention to detail and record keeping
- A keen interest in technology


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