Outbound Call Centre Agent
6 months ago
**About us**
Emson Creative Consulting is a small business in Liverpool. We are supportive, rewarding and collaborative.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
- Company perks
**Responsibilities**:
- Conduct outbound calls to potential customers
- Follow a script to provide information about products or services
- Identify and overcome objections to secure sales
- Maintain accurate and detailed records of calls and sales
- Meet or exceed daily, weekly, and monthly sales targets
- Provide excellent customer service and address customer inquiries or concerns
Qualifications:
Customer service background preferred.
- Excellent communication and interpersonal skills
- Ability to effectively persuade and influence others
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
- Proficient computer skills, including experience with CRM software
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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