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    **We are looking for a motivated and reliable person to join in our busy sales team. Specialising in heating products as well as beverage gas, Calor gas agents and Air Products agents (industrial gases).** **Main Duties**: - Answering incoming calls and making outgoing calls**: - Liaise with customers face to face**: - Cash reconciliation**: - Resolve...

Customer Service Assistant

7 months ago


Northampton, United Kingdom K G Smith & Son Full time

**We are looking for a motivated and reliable person to join in our busy sales team. Specialising in heating products as well as beverage gas, Calor gas agents and Air Products agents (industrial gases).**

**Main Duties**:

- Answering incoming calls and making outgoing calls**:

- Liaise with customers face to face**:

- Cash reconciliation**:

- Resolve customer queries and complaints**:

- Advise customers of pricing and current discounts**:
Desired skills:

- Customer service experience
- Excellent communication
- Strong IT skills & ability to work handheld devices
- Must be able to work within a team or work well on own

Hours of Work: Monday - Friday: 9.00a.m - 5.00p.m. when requires Saturday 8.00a.m to 12.30p.m

Holidays: 20 days + Statutory Bank Holidays

**Salary**: £11.00-£13.20 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Sales 1