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Northampton, United Kingdom K G Smith & Son Full time**We are looking for a motivated and reliable person to join in our busy sales team. Specialising in heating products as well as beverage gas, Calor gas agents and Air Products agents (industrial gases).** **Main Duties**: - Answering incoming calls and making outgoing calls**: - Liaise with customers face to face**: - Cash reconciliation**: - Resolve...
Customer Service Assistant
7 months ago
**We are looking for a motivated and reliable person to join in our busy sales team. Specialising in heating products as well as beverage gas, Calor gas agents and Air Products agents (industrial gases).**
**Main Duties**:
- Answering incoming calls and making outgoing calls**:
- Liaise with customers face to face**:
- Cash reconciliation**:
- Resolve customer queries and complaints**:
- Advise customers of pricing and current discounts**:
Desired skills:
- Customer service experience
- Excellent communication
- Strong IT skills & ability to work handheld devices
- Must be able to work within a team or work well on own
Hours of Work: Monday - Friday: 9.00a.m - 5.00p.m. when requires Saturday 8.00a.m to 12.30p.m
Holidays: 20 days + Statutory Bank Holidays
**Salary**: £11.00-£13.20 per hour
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Sales 1