Assistant Support Worker

5 months ago

Southampton, United Kingdom Two Saints Full time

**Full time**

**Working Pattern (Wednesday, Thursday, Friday and Saturday - 0930 - 1915 - 4 on 3 off)**

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?

Then this could be the role for you.

You will be working as part of a team to provide support for young parents, their children and the young people who use this service. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent

We are looking for an Assistant Recovery Worker, who has a positive attitude towards their work and others to help contribute to a great working environment

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people Your values will match ours, and you will be committed to helping others and enjoy the real job satisfaction that this role will bring

**Some of your duties will include**:

- You will complete daily welfare/client wellbeing checks across our dispersed buildings
- You will complete daily building checks in line with the shift planner to ensure our buildings are safe and well maintained
- Lead on the preparation of voids for relet including flagging and processing maintenance issues and general cleaning tasks
- You will provide key work support to our Emergency Bed clients during their stay
- You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.
- You may help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene
- Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation

**You will have**:

- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies

A full drivers licence and access to a vehicle is essential for this role

**Our benefits include**:

- Pension with life cover
- Generous holiday allowance
- Extra mile awards for outstanding work
- Work offers including discounted shopping vouchers, days out and holidays
- Cycle to work scheme
- Confidential employee assistance programme including access to counselling
- Employee voice - our Staff Council
- Recruitment referral scheme

**We support and develop our staff by providing**:

- A comprehensive induction and training programme
- Management training
- Trauma-informed care training
- Specialist training, coaching and development opportunities linked to personal development plans
- Access to accredited qualifications
- Mental Health First Aid training and provision
- Access to counselling psychologists via our Psychology Service

If you love helping others and want to join our friendly team, we would love to hear from you

INDLOW

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

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