Band 2 Nursing Assistant

6 months ago

Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

**Detailed job description and main responsibilities**:
Maintain a professional behaviour at all times and promote a positive image of Royal Free London NHS Foundation Trust at all times, in line with World Class Care values.

To assist the staff in the delivery of direct patient care.

To assist the nursing staff in maintaining patients well-being and dignity in a safe environment and in maintaining patient confidentiality and privacy.

To understand and adhere to all relevant trust policies and procedures.

To be polite and professional at all times.

Recognise the importance of working within the team and supporting colleagues.

To be courteous and professional at all times when dealing with patients, relatives, colleagues, when answering the telephone and when dealing with members of the multidisciplinary team (MDT).

Report any concerns regarding patient’s well-being or safety to the nurse in charge.

It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinical incident to escalate immediately to the registered nurse.

To understand the principles of the Friends and Family Test/Expedia patient feedback and how it is used to improve and maintain an excellent patient experience.

Assist nursing staff with ward preparation for admission and to ensure the bay areas are appropriately cleaned on patient discharge or transfer.

Assist in orientating patients and visitors to the ward environment.

Deliver and collect items from other departments as necessary.

Help to keep all areas of the ward environment clean and tidy.
- Ensure compliance with all aspects of Infection Control, Isolation and Food Hygiene policies.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education & Qualifications**:
**Essential criteria**:

- Knowledge of personal care and related procedures
- Willing to develop and work towards new diploma Level 2 or equivalent
- Demonstrable literacy and numeracy skills

**Desirable criteria**:

- NVQ Level 2 or Equivalent
- New Diploma Level 2 or equivalent

**Experience**:
**Essential criteria**:

- Previous experience of team work

**Desirable criteria**:

- Previous experience of customer care
- Interest or experience within a carer role/setting

**Skills and Aptitudes**:
**Essential criteria**:

- Ability to provide individualised care and empathy
- Good organisational skills
- Able to communicate effectively with patients, relatives and multi-disciplinary team
- Ability to work in a team
- Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
- Can explain the principles of infection control
- Willing to develop own knowledge and practice

**Qualities & Attributes**:
**Essential criteria**:

- Demonstrates self-motivation and common sense
- Ability to work as a team and form professional relationships with colleagues
- Flexibility in shift and working patterns to meet the needs of the service
- **Covid-19 Vaccination**
- Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
- We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

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