Receptionist

3 days ago


Bury, United Kingdom Everglades Hotel Full time

Here at The Everglades Hotel we are seeking courteous and hard working individuals to join our busy Front of house department.

This role will include the following but is by no means a complete description of tasks which will be dependant on the business.

As Receptionist you will assist the Head Receptionist in leading the front of house operation**. ** As part of the team, you will be passionate about hospitality and relish welcoming business guests and leisure guests alike. Working in a busy and diverse role, you should be able to manage multiple tasks whilst delivering a great experience for our guests.

**Overview of the role**:

- Greet all guests including checking in and out of guests
- Answer all outside and internal telephone calls
- Dealing with guest queries, complaints and enquiries
- Posting, balancing and banking all monies taken
- Take event enquiries and bookings
- Completion of daily tasks as designated per shift

**Applicants must be**:

- Articulate and communicative
- Good interpersonal skills
- Be an excellent team player whilst also being able to work well on their own
- Extremely organised and be able to multitask
- Ability to use own initiative
- Excellent customer service skills and excellent telephone manor
- Ability to work under pressure in a busy, past paced environment

The position is based on a 40 hours contract and involves shift work on a rota basis, including weekends and bank holidays. Shift times start the earliest at 6.30am and finish the latest at 11.00pm.

**Salary**: £20,280.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Bury, BL0 9DS: reliably commute or plan to relocate before starting work (required)

Reference ID: EGRC22


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