Case Administrator

3 weeks ago


WestonsuperMare, United Kingdom Brook Street Full time

Our MOJ client requires a receptionist to join the busy team on a temporary basis, until the end of March 2023 initially, with probable extension. £9.88 per hour pay rate

Our client is based in Worle and offers a great opportunity to work within the Probation Service and gain experience within the Public Sector.

The role is temporary and expected to run for a minimum of 2 months with the possibility of being extended past this date, working Monday - Friday 0900 - 1700 with possible evening cover twice a week on a rota basis.

Successful applicants may also be required to assist in manning the reception at peak time.

Duties may include but not be limited to
- Greeting members of the public
- Liaising staff and other probation users with professionalism
- Basic admin duties, data entry, dealing with queries
- Checking service users in
- Transfer of calls and taking bookings
- Providing support to all users of the service, for whom it may be their first time.
- Filing

Our client requires the following skills
- Good strong basic admin experience
- Good working knowledge of Microsoft word, excel, outlook and Teams
- Excellent communication skills both written and verbal
- Ability to remain calm in potentially difficult situations
- Ability to remain professional at all time and converse with a variety of service users
- Excellent customer service skills

The pay rate is £9.88/hr and benefits include holiday pay and pension scheme

Full training will be given.


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