Harper Front of House

6 months ago

Holt, United Kingdom The Harper Hotel Full time

Front of House Staff Required: Bar & Restaurant

Location: The Harper Hotel, North St, Langham, Holt NR25 7DH

**About Us**:
Experience the magic of The Harper Hotel and become part of our award - winning team, where excellence is not just a standard, but a way of life. Nestled in the heart of the Norfolk Coast, our boutique hotel prides itself on delivering exceptional service in an atmosphere that feels like home. From our meticulously curated menu offerings to our personalised guest experiences, we are committed to surpassing expectations at every opportunity.

We are on the lookout for enthusiastic individuals who are passionate about delivering exceptional guest experience in a dynamic, award-winning” boutique hotel environment.

As a Front of House Team member, you’ll be the welcoming face of our establishment, embodying our commitment to excellence, individuality and fun. With the opportunity to also work at our sister pubs when needed, you’ll have a chance to expand your experience and contribute to our wider hospitality family. If you are ready to bring your unique spark to our team, we want to hear from you

**What You’ll Do**:

- Uphold our high service standards with every interaction, ensuring guest satisfaction is always our top priority.
- Serve as welcoming sunshine for our guests, delivering warm and personalised service with a genuine smile.
- Take ownership of your role, proactively anticipating and exceeding gust expectations with professionalism and dedication.
- Embrace your unique personality and charm, bringing touch of warmth and authenticity with each interaction.
- Deliver food and drinks in our restaurant and bar, ensuring guests have delightful experience.
- Maintain cleanliness and tidiness in the restaurant and bar area, including cleaning and clearing tables.
- Perform close down duties after service, such as cleaning surfaces, restocking supplies and preparing the space for the next day.
- Occasionally lend your talents to our sister pubs when needed, expanding your experience and contributing to our hospitality family.

**Why Join Us**:

- Be part of award-winning team in a beautiful boutique hotel, where your individuality is celebrated, and your contributions are valued.
- Company Induction and full training provided.
- Enjoy a supportive work environment that encourages creativity, growth and personal development.
- Opportunity to take ownership of your role and make a real impact on the guest experience.
- Competitive pay rates, benefits and perks, including discounts on food and drink and accommodation.
- Opportunities for career advancement within our growing company.
- A fun and dynamic workplace culture where laughter is encouraged, and every day brings new opportunities for adventure and connection.

If you are ready to bring your passion for people and hospitality and your unique spark to our team. We’d love to hear from you

**Job Types**: Part-time, Full-time

Part-time hours: 16 - 40 per week

**Salary**: £9.50-£12.50 per hour based on experience

**Job Types**: Full-time, Part-time

INDFOH

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