Transport Coordinator

3 weeks ago


Sittingbourne, United Kingdom Ibstock Plc Full time

**Ibstock PLC**

**Transport Coordinator**

**Full time, Permanent contract**

Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years.

We are no ordinary manufacturing business. Through our principal products of clay bricks, brick components, concrete roof tiles, concrete stone masonry substitutes, concrete fencing, pre-stressed concrete and concrete rail products, we are committed to providing new solutions to today’s social and environmental challenges for the new build housing and domestic repair, maintenance, improvement markets (RMI) and infrastructure.

Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years.

We are currently recruiting for a **Transport Coordinator** to come and join our team at our **site** in **Sittingbourne, ME10 3SL**

**Main Duties and Responsibilities**:

- Liaising with 3rd Party haulier
- Ensure the load scheduling software is accurate and up to date
- Provide information on delivery scheduling to customers and internal customer service teams
- Provide verbal delivery notification to customers
- Make customers aware of delivery issues
- Deal with haulier and customer own drivers collecting loads
- Deal with inbound supplier deliveries
- Dispatching deliveries and customer collections with all relevant paperwork
- Manage and schedule customer return to works and subsequent stock adjustments

**Behavioral** Skills**:

- Strong communication skills
- Decision making
- Team
- Relationship building
- Time management

**Functional Competencies**:

- Proven transport and customer service experience
- Strong phone contact handling skills
- Customer orientation and ability to adapt to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritise and manage time effectively

**Working hours**:

- Rotational shift pattern - Alternate weeks 6am-3pm and 8am-5pm

**Work Experience Requirements**:

- Min 3 years transport / customer service experience
- Exposure to the construction industry desirable but not essential

Ibstock PLC are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.


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