Transport Administrator

1 week ago

Sittingbourne, United Kingdom Ibstock Plc Full time

WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.

Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.

We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.

We are currently Recruiting for a **Transport Administrator** to join our team on our** Sittingbourne Factory.**

The function of the Transport Coordinator is a key customer facing role, both external and internal. They are directly responsible for communicating and administering effective distribution of products to our customers, whilst maintaining a high level of service at all times

The position requires an ability to make decisions in a fast-paced environment, communicate information clearly, and keep a constant focus on the work.

**Main Duties and Responsibilities**:

- Liaising with 3rd Party haulier
- Ensure the load scheduling software is accurate and up to date
- Provide information on delivery scheduling to customers and internal customer service teams
- Provide verbal delivery notification to customers
- Make customers aware of delivery issues
- Deal with haulier and customer own drivers collecting loads
- Deal with inbound supplier deliveries
- Dispatching deliveries and customer collections with all relevant paperwork
- Manage and schedule customer return to works and subsequent stock adjustments

**Behavioural Skills**:

- Strong communication skills
- Decision making
- Team
- Relationship building
- Time management

**Functional Competencies**:

- Proven transport and customer service experience
- Strong phone contact handling skills
- Customer orientation and ability to adapt to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritise and manage time effectively

Think you can make a difference? WE ARE your future.

More details:

- Full time, permanent role
- Competitive salary
- 10% matched pension, administered by Legal and General
- 3x life insurance
- Share Save scheme eligibility
- Full access to Employee Assistance programme for self and family members
- Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc
- Personal development and career progression opportunities

Our commitment to diversity and inclusion?

Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.

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