Hybrid 2nd Line Support
2 weeks ago
Due to growth and investment my client is looking for 2-3 2nd Line Support Engineers on permanent, hybrid basis (3 days a week in office based in York).
The role is paying between £27,000 - £30,000 DOE and rewards with an attractive benefits package.
About the role:
- Case management and troubleshoot technical issues
- Responding to system monitoring alters
- Liaising with third party suppliers
- Configure and install new systems
- Varied role - not every day is the same and department operates on different shift basis.
About you:
- You will be a good match if you have exceptional IT skills
- Enjoy supporting end users and provide excellent customer service
- From a technical perspective you will have experience across the Microsoft 10 and 11, Office 365, Active Directory, Helpdesk systems
- Troubleshoot well and able to think outside box
This is a very brief description and this company offers amazing training and development plan with a regular 1-1 with your line manager. They promote a truly friendly, welcoming and supportive culture.
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