Operational Support Grade

3 weeks ago

StocktononTees, United Kingdom Ministry of Justice Full time

Salary 1
- £25,626

Number of jobs available 1
- 6

Detail of reserve list 1
- 12 Months

Region 1
- North East

City/Town 1
- Stockton-on-Tees

Building/Site 1
- HM Prison Holme House, TS18 2QU, HM Prison Kirklevington Grange, TS15 9PA

Grade 1
- AA

Organisation Grade for HMPPS 1
- Band 2

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery, Operational Support Grade

Job description 1

**An extraordinary job. Done by someone like you.**

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you’ll be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You’ll have full training and a supportive team by your side.

**Life as an OSG**

Your job can include:
**Gate duties**
- ensuring the secure entry and exit of staff, visitors, vehicles
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

**Control room**
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported

**Visits**
- welcoming visitors on their arrival
- escorting them if needed

**Correspondence**
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

**Night duties**
- ensuring cell doors are locked and all prisoners are safely accounted for

**Reception**
- photographing prisoners
- processing prisoners’ property and parcels coming into the prison

**Prisoner supervision**
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

**Food delivery**
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

**Driving duties**
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks

**Phone calls**
- monitoring the prison’s Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

**Procedures and protocol**
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

For further information about the role of an OSG please visit our website

**National - £25,625**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Hours**

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website

**How to apply**

**Stage 1**
- ** Tell us about yourself**
- ** Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test, you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Managing a Quality Service

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be su

  • 77272 - Operational Support Grade - Hmp Holme House

    4 weeks ago

    Stockton-on-Tees, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 303195**Salary**: - £24,152**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 4Contents Location About the job **Benefits**: Things you need...

  • Specialist Grade

    2 weeks ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    This is new post for a whole-time Specialist grade in Anaesthetics working cross-site between the University Hospitals of North Tees and Hartlepool. As a substantive Specialist Grade you will be contracted to 10 PAs. Additional non-superannuable PAs may be offered depending on the service requirements. At North Tees & Hartlepool NHS Foundation Trust our...

  • Specialist Grade

    2 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    This is new post for a whole-time Specialist grade in Anaesthetics working cross-site between the University Hospitals of North Tees and Hartlepool.As a substantive Specialist Grade you will be contracted to 10 PAs. Additional non-superannuable PAs may be offered depending on the service requirements.At North Tees & Hartlepool NHS Foundation Trust our main...

  • 81871 - Operational Support Grade - Hmp Holme House

    3 weeks ago

    Stockton-on-Tees, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 328414**Salary**: - £25,625- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Operational Delivery - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Operational Support Grade

    7 days ago

    Henley on Thames, United Kingdom Ministry of Justice Full time

    **Operational Support Grade - HMP Huntercombe (Prison Support Role) - 76407** **£23,226** **Henley-on-Thames**: **Overview of the job** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services - everything...

  • Specialist Grade

    4 weeks ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    This is new post for a whole-time Specialist grade in Anaesthetics with a special interest in Pain Medicine working cross-site between the University Hospitals of North Tees & Hartlepool. As a specialist you will be contracted to 10 PAs. Additional non-superannuable PAs may be offered depending on the service requirements. This post will be offered on a...

  • Maintenance Operative

    4 weeks ago

    Stockton-on-Tees, United Kingdom Creative Support Full time

    Job Reference: Maintenance Operative Posted: Monday 15th May 2023 Closing Date**:Monday 29th May 2023** **£11.50 per hour** **Stockton-on-Tees, County Durham** *** **Full-Time** Creative Support are looking to employ a Maintenance Operative to work as part of our Mobile Maintenance Team attending to general maintenance jobs at Creative Support...

  • Maintenance Operative

    4 weeks ago

    Stockton-on-Tees, United Kingdom Creative Support Full time

    Job Reference: 76748 Posted: Wednesday 1st May 2024 Closing Date**:Tuesday 21st May 2024** **Up to £29,000 depending on qualifications and experience** **Stockton-on-Tees, County Durham** *** **Full-Time** Join our team of friendly Maintenance Operatives working mostly in the North East. 25 Days annual leave per annum plus Bank Holidays and bonus...

  • Maintenance Operative

    4 weeks ago

    Stockton-on-Tees, United Kingdom Creative Support Full time

    Job Reference: 76606 Posted: Tuesday 12th March 2024 Closing Date**:Tuesday 26th March 2024** **Up to £29,000 depending on qualifications and experience** **Stockton-on-Tees, County Durham** *** **Full-Time** **Join our team of friendly Maintenance Operatives working mostly in the North East.** **25 Days annual leave per annum plus Bank Holidays and...

  • Maintenance Operative

    2 weeks ago

    Stockton-on-Tees, United Kingdom Creative Support Full time

    Job Reference: 76723 Posted: Monday 22nd April 2024 Closing Date**:Tuesday 7th May 2024** **Up to £29,000 depending on qualifications and experience** **Stockton-on-Tees, County Durham** *** **Full-Time** Join our team of friendly Maintenance Operatives working mostly in the North East. 25 Days annual leave per annum plus Bank Holidays and bonus day...

  • Maintenance Operative

    4 weeks ago

    Stockton-on-Tees, United Kingdom Creative Support Full time

    Job Reference: 69279 Posted: Thursday 15th June 2023 Closing Date**:Friday 7th July 2023** **£11.50 per hour** **Stockton-on-Tees, County Durham** *** **Full-Time** Creative Support are looking to employ a Maintenance Operative to work as part of our Mobile Maintenance Team attending to general maintenance jobs at Creative Support properties. Duties...

  • Stores Operative

    3 weeks ago

    Stockton-On-Tees, United Kingdom Darchem Engineering Ltd Full time

    25 Days Annual Leave Pension Contribution up to 8% Summary The operator will be responsible for ensuring the receipt, kit and delivery of parts utilising standard work within agreed targets, ensuring the effectiveness of operating procedures, space utilisation, and organisation of the physical warehouse. A suitable qualification in Warehousing and...

  • Process Operator

    5 days ago

    Stockton-on-Tees, United Kingdom E3 Recruitment Full time

    Working for this multi-billion-pound Chemical Manufacturing company as a Process Operator means receiving a comprehensive benefits package that includes an annual bonus, up to 9% employer contribution pension and 28 days annual holidays as standard and offers a genuine opportunity for growth. This permanent position as Process Operator has arisen and gives...

  • Process Operator

    3 weeks ago

    Stockton-on-Tees, United Kingdom E3 Recruitment Full time

    Working for this multi-billion-pound Chemical Manufacturing company as a Process Operator means receiving a comprehensive benefits package that includes an annual bonus, up to 9% employer contribution pension, private health care and 28 days annual holidays as standard and offers a genuine opportunity for growth. This permanent position as Process Operator...

  • Trust Grade Registrar

    1 week ago

    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    Applications are invited for the position of Trust Grade Registrar in Anaesthetics & Critical Care at the University Hospitals of North Tees and Hartlepool. This is a fixed term position. Applicants should be fully registered with the General Medical Council with a license to practice and have achieved CT1 and CT2 competencies or equivalent with competence...

  • Warehouse Operative

    1 week ago

    Stockton-on-Tees, United Kingdom Interflon UK Limited Full time

    Interflon is a leading specialist in lubrication, offering high-performance lubricants and cleaners tailored for the B2B market. With over 40 years of expertise, we have a proven track record of delivering measurable cost savings to various industries. Our innovative MicPol technology enables us to significantly reduce friction compared to conventional...

  • 77514- Operational Support Grade

    7 days ago

    Stoke-on-Trent, United Kingdom Ministry of Justice Full time

    **77514- Operational Support Grade - HMP Werrington (Prison Support Role) - 77514** **£25,626** **Stoke-on-Trent**: **Overview of the job** **DBS is required.** It takes teamwork to support our prisons. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of...

  • Support Worker

    2 weeks ago

    Stockton-On-Tees, United Kingdom Positive Individual Proactive Support (PIPS) Full time

    **Vacancy Reference Number**: SW00186 **Post**: Support Worker **Location**: Stockton **Hours**:37.5 hrs, Part Time Minimum 24hrs **Salary**: £13.00 **(Rising to £14 from 1st April)** For operational reasons, the company does not accept applicants with a Tier 4 Visa that have a restriction on the number of hours they can work. PIPS is a local company...

  • Support Worker

    4 weeks ago

    Stockton-On-Tees, United Kingdom Positive Individual Proactive Support (PIPS) Full time

    **Vacancy Reference Number**: SW00156 **Post**: Support Worker **Location**: Stockton **Hours**:37.5 hrs, Part Time Minimum 24hrs **Salary**: £13.00 **Essential Requirement**: All applicants must have a permanent right to work in the UK. For operational reasons, the company does not accept applicants with a temporary right to work PIPS is a local company...

  • Support Quality Associate

    1 week ago

    Stockton-on-Tees, United Kingdom Autodesk Full time

    Position Overview We are looking for an accountable, impactful, and innovative Support Quality Associate (SQA) to expand our world-renowned Customer Support Team. As an SQA, reporting to the Quality Manager, you will help pioneer what quality assurance and feedback delivery means for our team so that we can improve the service we provide to customers...