E-commerce Manager

2 weeks ago


South East England, United Kingdom Evolve Recruitment Full time

**Job Title: eCommerce Manager**

**Location: South East / Remote working/ Travel to Europe**

**Salary: £50,000 + Benefits**

**Key Responsibilities**
- Follow and discuss regular finance, revenue management and digital reporting and make recommendations to attraction marketing teams, to continuously drive eCommerce bookings.
- Acts as a collaborative eCommerce content manager by sharing global best practice with marketing teams, ensuring delivery of all content, and optimising performance of websites with events and seasonality and SEO optimised content (both through existingcontent & developing new content).
- Conversion rate optimisation - drive conversion of the attraction brand sites and booking journey in line with agreed best practice, targets and benchmarks. Deliver key conversion optimisation projects to the brand site.
- Continuous testing and improvement - in tandem with other global eCommerce Managers, build out a continuous test and learn approach, by using appropriate tools and reports to regularly monitor customer journeys.
- Deliver end-to-end user journey consistency (including influence on the post-booking experience) and ensure a constant level of functionality of digital platforms.
- Website Merchandising - ensure that all relevant products and events and campaigns are live and optimised on the website.
- Liasion for the optimisation of traffic from campaigns
- understand and be able to advise on the delivery of qualified web-based traffic

**Experience & Skills**
- Effective communicator, able to work with colleagues and Senior stakeholders
- Experience of driving best in class e-commerce performance metrics (traffic, conversion, yield), both on websites and other elements of the digital booking journey
- Proficient use of Google Analytics and Excel to create, update and understand analysis and reports
- Flexibility in adapting to fast-changing priorities and fast paced work environment
- Strong organisational skills, with the ability to multi-task and hit the ground running within a hands on role.
- You thrive on ownership and accountability - and have a proven track record of acting on your own initiative to deliver results
- English plus German and/or Danish language skills an advantage
- Leisure/Entertainment experience an advantage


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