European Multilingual IT Support Analyst

2 days ago


London, United Kingdom Reflex Computer Recruitment Full time

**European Multilingual IT Support Analyst - IT Technical Support - IT Infrastructure Support - Banking Systems Support - seeking a multilingual IT Support professional who MUST be fluent in Italian, French or German and have worked in or have a financialservices background (e.g. banking, insurance, finance, pensions, dealing room, trade floor, savings, assurance or investment etc) to join an established team to undertake European IT & Desktop Support.** You will be working in a Central London EuropeanSupport Centre of Financial Services client for a paying up to £43,000 per annum with full Company benefits**.** You will be working **3 days a week in the London Office and 2 days a week from home/remotely.**

I am seeking a multilingual IT Support professional who **MUST be** fluent in**Italian, French or German** and have worked in or have a **financial services background** (e.g. banking, insurance, finance, pensions, dealing room, trade floor, savings, assurance or investment etc) to join an established team to undertake European Desktop Support and Helpdesk.

This **Multilingual** role will cover both hands on **1st - 3rd Telephone** and **Remote Access Support** duties and Video Conferencing ( **WebEx/Teams**) as well as **Deskside support** (including VIP Support) and IT Project work.

We are seeking a **confident experienced hands European Multilingual IT Support Analyst - IT Technical Support - IT Infrastructure Support - Banking Systems Supportwho has excellent Windows 10 and Office 365 plus Ms Office 2010 ideally with eitherMitel & Cisco telephone systems experience or Iphone / Blackberry support experience and ideally both**

You should process has an **excellent telephone manner and passion for user support and care**. There will some elements of multitasking as you will be undertaking a **variety of work ranging from 1st / 2nd & 3rd line from Helpdesk to PC Support through to roll outs, special projects as well as new PC user set up and training**. Due to the nature of the role, it**calls for an outgoing person with excellentinterpersonal skills who enjoys lots of interaction with European users.** You must have previously worked in a structured financial services environment, e.g. banking, insurance pensions, dealing room, trade floor, savings, savings, assurance or investmentetc to be considered for this position.

You will be working for an **international financial services client who operate in bright and modern West Central London offices with some home working. They are looking to reward this **European Multilingual IT Support Analyst - IT Technical Support - IT Infrastructure Support - Banking Systems Support** a salary of between £40K - £43K + Great Benefit package**. If you are an **out-going customer focused who enjoys lots of interaction with customers / end users and is also passionate about PC / Desktop Support / IT Service Desk then this role working 3 days a week in the London Office and 2 days a week from home/remotely c**ouldbe the role for you

**Why Reflex Computer Recruitment?



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