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Centre Administrator and Receptionist

1 month ago

Hungerford, United Kingdom NATIONAL ANIMAL WELFARE TRUST 40 hours per week working every other weekend Full time

At the National Animal Welfare Trust, we never stop caring for our animals and people. As a rescue and rehoming charity, operating five rehoming centres and three shops across the south of England, we are committed to improving the lives of the UK’s pets, helping around 1,500 animals each year. We need an approachable and self-motivated Centre Administrator & Receptionist to join our friendly team in our Berkshire centre and make a difference.

**About the role**:
You’ll play a vital role at NAWT’s Berkshire Centre and will be responsible for retail and event activities whilst providing an efficient, friendly and empathetic customer care service to visitors and callers. This diverse position plays a pivotal part, collating important information from all aspects of a busy rescue centre.

You will be part of a small friendly team who are all committed to improving the lives of pets in the area. Reporting to the Centre Manager, your main responsibilities will involve:

- Managing eBay/Marketplace sales and online and onsite retail activity and seeking/creating new opportunities for income revenue including merchandising.
- Managing events, school tours and visits and assisting with fundraising activities.
- Assisting with online presence by updating websites and social media.
- Welcoming visitors to the Centre and taking calls, providing that all important first impression to build positive relationships.
- Facilitating the rehoming and intake process by completing paperwork, arranging homing appointments and providing accurate information to relinquishers and adopters during the process.
- Responsibility for general office administration and banking.

**About you**:
So, if you are the kind of person who enjoys a busy and varied role, with an empathy for the aims of NAWT, and would relish the opportunity to gain lots of experience in different areas - this may be the job for you

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

- 33 days annual leave inclusive of bank holidays (will be pro-rated for part time hours).
- Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice.
- Contributory Pension Scheme

If you feel you have the right skills to be a successful Centre Administrator & Receptionist at our Berkshire centre, please send your CV with your cover letter.

Please note due to our location it is preferable to be able to drive, or have your own mode of transport, as there is no public transport available to the centre.

**Location: NAWT Berkshire Centre, Trindledown Farm, Wantage Road, Great Shefford, Berkshire, RG17 7DQ**

**Hours: 40 per week (working every other weekend with some flexibility of days worked during the week)**

**Salary: £9.50 per hour**

**Closing Date: 23/3/2023**

**Internal Ad**:
**Salary**: £9.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hungerford, RG17 7DQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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