Benefits Officer
3 weeks ago
512107-9391-2433 NCD
Benefits Officer
Rugby
Contract
£24.08 per hour PAYE
Our client is looking for an experienced Benefits Officer.
- Outreach work with those who are rough sleeping or at risk of rough sleeping, in hospital and require support to return home
- Providing housing options, advice and guidance to those who are homeless or threatened with homelessness with the aim to assist with prevention of homelessness at the earliest possible stage
- The provision of temporary accommodation including the provision of private sector leased accommodation.
A good understanding of the legislation used for decision making regarding Housing Benefit, Council Tax Reduction and Discretionary Financial Support schemes administered by the team (including Homeless Prevention Grants)
Previous experience of assessing claims for Housing Benefit and or Council Tax Reduction
Excellent listening and communication skills with a wide range of people of all ages and background
Experience of explaining complex issues in a face to face, telephone based or video-based environment
Good time management skills and the ability to work effectively under pressure and prioritise to meet deadlines
The ability to work well within a team and under own initiative and of maintaining professional boundaries with clients and partner agencies
A good understanding of the importance of confidentiality, safe practice and safeguarding
A good standard of education to enable the creation of letters undertaking basic arithmetic
Full driving licence and access to a vehicle to undertake home visits across the Borough.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
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