Housing Benefit Team Manager
2 weeks ago
Interim Housing Advice & Benefits Team Manager *Re-opened*
13 per hour PAYE depending on experience
37 Monday to Friday, normal working hours
Reporting to the Chief Officer Communities and Homes, be the operational lead in delivering a continuously improving, creative and empathetic Housing Advice and Benefits Service, which is responsive to the needs of customers and reflective of our corporate values.
Be an integral part of the Communities & Homes Management Team and the Council’s wider Management Team to help drive continuous improvement.
Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough
Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the Council’s adopted allocations policy
Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme
Support the strategic enabling of affordable housing, which meets need
Eensure that complaints, MP and Ombudsman enquiries are responded to in compliance with service standards, and are used as a data source to inform potential service improvements
Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the Corporate Strategy Delivery plan
Effective management of staff, budgets, health and safety and business continuity plans to ensure an efficient and responsive service
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do no t offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
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